Monitor sickness absence data for the purpose of payroll, ensure employees are moved to half, nil or SSP as necessary. Raise concerns with high level sickness to the HR Advisor. Handling all maternity, paternity and family friendly cases, ensuring letters are sent, payroll is informed at each stage and updating internal HRIS. Work with HR Director to process Incentive Bonus Plans and annual salary reviews. Handle all payroll, tax and benefits queries, ensure all changes and relevant documents are processed for monthly payroll. Assist HR Director in the organisation of annual benefits such as renewals of life assurance, health cover, pension re-enrolment. Work with Finance and external auditors on payroll audits. Handle the quarterly cadence process administration. Manage queries into the EMEA HR Inbox and Workday Help within the agreed SLA timings. Understudy HR Advisor to provide recruitment cover and support when needed. Draft employment contracts. Project work with EMEA and US HR teams to ensure processes are correct, tested and ready to be rolled out for Workday Manager Self-Service. HR administration across the EMEA region including variations to contracts, pensions and benefits, starters and leavers. Monthly reporting to the business on employee changes, headcount and absence. Manage and maintain the internal EMEA HR website.

First point of contact for the EMEA HR department. Dealing with a variety of HR queries from pay queries, variations to contracts, pension and benefit administration, collating payroll changes across the regions, processing employees leaving the business, ensure all procedures are kept up to date, monthly reporting on starters, leavers, departmental changes, headcount and absence. Assist the Senior HR Coordinator in issuing annual incentive plans to all employees. Keep the HR management system up to date with all changes. Supporting the Senior HR Coordinator and working closely with the rest of the HR team to ensure queries are responded to in a timely manner. Manage and maintain the internal EMEA HR website to provide current, relevant and useful information to EMEA employees.

Responsible for managing and collecting debt across the EMEA regions. Ensuring monthly Stop Letters and Reminders are sent in a timely fashion to enable debts to be collected prior to month end. Monitor accounts to prevent credit limits from being exceeded and assess potential risks prior to requesting additional credit. Responsible for managing over 20 high level Key Accounts. Cover Cash Allocation in the Cash Processors absence and during peak periods. Successfully sourced a new supplier to reinstate a Peppol provider for our Swedish Customers.

First point of contact for visitors, calls, emails and letters. Communicating at all levels with staff, Parents, Pupils, Schools, Governors and External Agencies. Recording of pupil attendance and using this data to report overall attendance, peaks and trends to the SLT which was then used for reporting to Governors and Local Authority. Working with Headteacher and parents to improve attendance levels. Processing orders and invoice payments through SAP. Working with the Federation Business Manager to ensure budgets are kept to. Responsible for pupil welfare across the school. Assisting the SLT with staffing changes to ensure all areas of the school were adequately staffed. General administration and supporting the School Business Manager and Headteacher. Organising, booking and overseeing school trips. Liaising with our Federated school to offer support and ensure processes are mirrored across the schools.

First point of contact for visitors, calls, emails and letters. Communicating at all levels with staff, Committee Members, Volunteers, Young Carers, Families, Schools and External Agencies. Processing of new referrals and contributing in team meetings to decide on the best course of action for each new referral. Responsible for processing payment of invoices and salaries along with reconciling the bank account. Preparing payroll information before sending to a third party to process with HMRC. Administering of DBS checks for new staff members and volunteers. Updating of Social Media to keep families and supporters up to date. Provide an effective facilities service to ensure the Bungalow is safe, presentable and well maintained at all times.

Responsible for collating data and producing a range of reports to provide the Transport & Management Teams with our Daily, Weekly and Monthly Performance.Working closely with both internal and external Transport Teams to ensure all sites are fully aware of the business requirements and how they can achieve these results.Providing advice and support to 19 Transport Teams.

Coordinated the successful change over from one major Network Carrier to another.Liasing with internal and external Customers to rectify delivery issues with 3rd Party Carriers. Invoicing, reporting and general day-to-day management of 3rd Party Carriers.Management of pool and hire vehicles.Account management of Company uniform supplier and Hire Car supplier.Providing advice and effective support to the Transport, Customer Care and Sales Departments. Performing the duties of the Fleet Maintenance Controller and the Fleet Controller in their absence.

Responsible for communicating with residential customers with accounts in arrears to expedite payment and to negotiate payment plans, where necessary, that will satisfy customer needs but benefit the company.Producing a range of reports to provide information such as aged debts and account queries in order to clear those accounts. Successfully liaising with the Accounts and Customer Service departments in order to resolve customer and account queries and providing administrative support for Accounts team leaders and supervisors.