Donna Ho Email & Phone Number

California, United States

Fremont, California, Usa

Mountain View, California, Usa

· Supported the release team by providing release operations and technical troubleshooting services· Monitored the health of product builds, investigate and drive immediate resolution of issues that block build success· Worked across modules and release teams to drive resolution of failures that may be related to module issues or support tooling and infrastructure issues· Provided daily updates of issues and actions, through both formal reporting and daily release meetings· Followed up weekly manual client testing and trace new open issues to make sure that they will not block the release

Santa Clara, Ca, Usa

· Assisted in project charters and project change requests · Coordinated weekly staff meetings followed by meeting minutes · Collected monthly developers’ code contribution data for reference · Maintained all developing and testing servers including operation system installation and upgrade, software installation, server reboot, and server records tracking etc. · Coordinated collaboration with professionals from outside companies

Fremont, Ca, Usa

· Led software development team by managing projects through the full lifecycle · Managed software projects including embedded firmware on IP devices, cloud server on AWS, mobile applications (iOS, Android, and Windows Phone), and Web store etc. · Collected feature requests and defined software product specifications · Coordinated resources and product deliverables among US, China, and Taiwan R&D/QA teams · Worked closely with QA, FAE, and Customer Support teams for bugs/issues handling · Managed software release and publishing · Hosted weekly R&D/QA and Operation meetings followed by meeting minutes · Worked with executive management and R&D teams to lead all software product related discussions

Fremont, Ca, Usa

· Maintained functions and fixed bugs of Windows applications · Coordinated the multiple language translations for server and mobile applications · Labeled software release and patch source codes· Managed software release and publishing · Assisted in software development management through the full lifecycle · Assisted in coordinating resources and product deliverables among US, China, and Taiwan R&D/QA teams

Milpitas, Ca, Usa

· Designed and developed dynamic Web pages · Customized Web pages and provided technical support for customers · Integrated and maintained company websites · Developed Windows applications · Worked on server and client integration with Hitachi Joho’s server · Maintained source codes and nightly builds of servers and clients in Unix/Linux/Windows operating systems