Don Wise

Don Wise Email and Phone Number

Director of Retirement! at Wise and Associates @
Don Wise's Location
San Jose, California, United States, United States
Don Wise's Contact Details
About Don Wise

Experienced technology manager of software and systems engineering, and Customer Service, primarily for enterprise-level products and customers. My value lies in my varied experience. I have managed software engineering, Support operations, global PMO projects, OEM partnerships, QA, release management, hardware engineering, and Publications. I enjoy companies where working hard is fun, and where I can make a visible contribution to company success.Specialties: • Customer Service operations• New product planning and introduction.• Managing virtual worldwide programs• Managing acquisition integration• Developing solid partnerships with software OEMs• Creating new processes and programs• Handling mission-critical customers• Designing and implementing service delivery programs

Don Wise's Current Company Details
Wise and Associates

Wise And Associates

Director of Retirement! at Wise and Associates
Don Wise Work Experience Details
  • Wise And Associates
    Director Of Retirement!
    Wise And Associates Nov 2016 - Present
    San Jose
    After 42 years in Silicon Valley high tech, I have moved into retirement. I thoroughly enjoyed my time at 8x8, and miss all the people with whom I worked closely. I wish them well.
  • 8X8, Inc.
    Senior Lead, Customer Success
    8X8, Inc. May 2014 - Oct 2016
    San Jose, Ca
    Developed and expanded business and technical relationships with over 30 of 8x8's most important customers, including renewals and advocacy for customer needs..
    View
  • Strongview Systems
    Director Of Support
    Strongview Systems Sep 2010 - May 2014
    Redwood Shores, Ca
    Directing a team of more than a dozen technical Support Engineers, providing 24x7 service. StrongMail integrates email marketing with social marketing, enabling businesses to reach, engage and influence their target audience.
    View
  • Adobe Systems
    Wwcc Sr. Manager Npi / Readiness
    Adobe Systems Mar 2008 - Jan 2010
    Managing New Product Introductions, new service introductions, and other Readiness activities for Adobe Worldwide Customer Care.
    View
  • Bea Systems
    Director Of Support
    Bea Systems Jul 1999 - Aug 2007
    • Managed Support teams for fast-growing eCommerce Integration products.• Created the New Technology Support team for acquired and emerging products.• Reported to executive management on customer health and product issues.• Built relationships with two dozen technology Resell partners.• Managed worldwide Support roll-out of new products and releases• Led the transition of Support delivery for six acquisitions.• Designed service delivery programs such as mission-critical support.• Managed Engineering and QA for several releases of early BEA products.
    View
  • Tandem Computers
    Manager/Director, Transaction Processing
    Tandem Computers Jan 1990 - Jul 1999
    • Managed development and sustaining engineering for the Disk Process product.• Gained experience handling mission-critical customers and escalations.• Built a second team to develop a new storage virtualization product (SMS).• Awarded Tandem Outstanding Performer (TOPS) award in 1994• Promoted to Director for Transaction Manager and Remote Database products.
    View

Don Wise Skills

Enterprise Software

Don Wise Education Details

Frequently Asked Questions about Don Wise

What company does Don Wise work for?

Don Wise works for Wise And Associates

What is Don Wise's role at the current company?

Don Wise's current role is Director of Retirement! at Wise and Associates.

What is Don Wise's email address?

Don Wise's email address is do****@****ail.com

What is Don Wise's direct phone number?

Don Wise's direct phone number is +140820*****

What schools did Don Wise attend?

Don Wise attended Stanford University, Stanford University.

What skills is Don Wise known for?

Don Wise has skills like Enterprise Software.

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