Director Of Retirement!
CurrentAfter 42 years in Silicon Valley high tech, I have moved into retirement. I thoroughly enjoyed my time at 8x8, and miss all the people with whom I worked closely. I wish them well.
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@wise-associates.fr
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5 phones found area 408 and 404
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LinkedIn matched
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Don Wise is listed as Director of Retirement! at Wise and Associates at Wise and Associates, based in San Jose, California, United States. AeroLeads shows a work email signal at wise-associates.fr, phone signal with area code 408, 404, and a matched LinkedIn profile for Don Wise.
Don Wise previously worked as Director of Retirement! at Wise And Associates and Senior Lead, Customer Success at 8X8, Inc.. Don Wise holds Msee, Computer Engineering from Stanford University.
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Experienced technology manager of software and systems engineering, and Customer Service, primarily for enterprise-level products and customers. My value lies in my varied experience. I have managed software engineering, Support operations, global PMO projects, OEM partnerships, QA, release management, hardware engineering, and Publications. I enjoy companies where working hard is fun, and where I can make a visible contribution to company success.Specialties: • Customer Service operations• New product planning and introduction.• Managing virtual worldwide programs• Managing acquisition integration• Developing solid partnerships with software OEMs• Creating new processes and programs• Handling mission-critical customers• Designing and implementing service delivery programs
Listed skills include Enterprise Software.
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San Jose
After 42 years in Silicon Valley high tech, I have moved into retirement. I thoroughly enjoyed my time at 8x8, and miss all the people with whom I worked closely. I wish them well.
San Jose, Ca
Developed and expanded business and technical relationships with over 30 of 8x8's most important customers, including renewals and advocacy for customer needs..
Redwood Shores, Ca
Directing a team of more than a dozen technical Support Engineers, providing 24x7 service. StrongMail integrates email marketing with social marketing, enabling businesses to reach, engage and influence their target audience.
Managing New Product Introductions, new service introductions, and other Readiness activities for Adobe Worldwide Customer Care.
• Managed Support teams for fast-growing eCommerce Integration products.• Created the New Technology Support team for acquired and emerging products.• Reported to executive management on customer health and product issues.• Built relationships with two dozen technology Resell partners.• Managed worldwide Support roll-out of new products and releases• Led the transition of Support delivery for six acquisitions.• Designed service delivery programs such as mission-critical support.• Managed Engineering and QA for several releases of early BEA products.
• Managed development and sustaining engineering for the Disk Process product.• Gained experience handling mission-critical customers and escalations.• Built a second team to develop a new storage virtualization product (SMS).• Awarded Tandem Outstanding Performer (TOPS) award in 1994• Promoted to Director for Transaction Manager and Remote Database products.
Activities and Societies: Tau Beta Pi engineering honor societyBS in Mathematical Sciences Graduated with distinction
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Don Wise works for Wise and Associates.
Don Wise is listed as Director of Retirement! at Wise and Associates at Wise and Associates.
AeroLeads has found 1 work email signal at @wise-associates.fr for Don Wise at Wise and Associates.
AeroLeads has found 5 phone signal(s) with area code 408, 404 for Don Wise at Wise and Associates.
Don Wise is based in San Jose, California, United States while working with Wise and Associates.
Don Wise has worked for Wise And Associates, 8X8, Inc., Strongview Systems, Adobe Systems, and Bea Systems.
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Don Wise holds Msee, Computer Engineering from Stanford University.
Don Wise is listed with skills including Enterprise Software.
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