Ryan Dooley work email
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Ryan Dooley personal email
Stepping into the forefront of operational excellence and customer care at Benekiva, my journey over 4 years as Director of Operations and Customer Care, as well as Sale's Solutions Architect, has been marked by a steadfast commitment to refining customer relationship management and developing innovative product strategies. The drive to optimize customer journeys has been a keystone of our approach, fostering a culture of continuous improvement.Previously, as Senior Business Solutions Architect & Product Manager at AIG, I harnessed agile methodologies to deliver targeted business solutions. Our team's collaborative efforts were pivotal in enhancing product offerings and service delivery, underscoring a mission to not only meet but exceed customer expectations. This experience solidified my expertise in navigating the complex interplay between technology and customer satisfaction.
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PrincipalHumansense LabsKernersville, Nc, Us
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Director Of Operations & Customer Care - Solutions Architect For SalesBenekiva Mar 2021 - PresentWinston-Salem, North Carolina, United States -
Director Of OperationsBenekiva Sep 2020 - Present
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Senior Business Solutions Architect & Product ManagerAig Apr 2018 - Sep 2020 -
Senior Product ManagerAig Oct 2016 - Sep 2020Charlotte, NcResponsible for developing and implementing Digital IoT Strategy within AIG's Global footprint.Working with business leaders throughout all functional areas to create solutions that are functional, practical, and actionable. With emphasis on low cost, high impact IoT implementations. Tackling large multi-million dollar problems through cost reductions or new revenue generation.- Develop capabilities designed to tackle large scale problems with new digital solutions - taking an idea from germination to full commercialization- Manage international projects designed to validate a product is fit-for-form; focusing on metrics keyed to the business needs, measuring Engineering, Experience, Execution, Economics- Utilize and integrate design thinking, VoC/Customer Journey, and Product Management into Digital; thereby, creating a more startup/fast paced atmosphere- Orchestrate new project management guidelines, combining Agile and Waterfall methodologies- Create and promote IoT strategy and new capabilities for implementation within the AIG - Digital area- Work with senior management to manage budget constraints and priorities within the wider business lens
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Project Manager IiiBank Of America Apr 2013 - Sep 2016Charlotte, North Carolina- Manage global scale projects utilizing both Waterfall and Agile methodologies- Implement BASEL II and BASEL III regulations- BASEL III segment for risk model backtesting was the only segment achieving Fed approval during initial submission- Create Work Breakdown Structures, Business Requirements Documentation, Stakeholder Mappings and RACI Matrices, Gantt Charts, Activity Charts including Critical Path with Crash Potential.- Managing relationships between Senior Management, Technology, and Business Partners scattered across the globe, China, UK, US, Canada, India and others- Successfully rolled out BCBS 239 regulations across Credit Risk- Drafted governance policies and implemented regulatory guidelines within Credit Risk- Managed governance policy for Credit Risk, providing ongoing compliance and status monitoring -
Applications Manager & Enterprise Risk Analyst IiBb&T May 2011 - Mar 2013Greensboro/Winston-Salem, North Carolina Area• Manage development of new applications utilizing SDLC/Agile project management techniques across multiple departments• Provide milestones, measurable savings, detailed task outlines, resource allocations, budget requirements to senior management• Perform process analysis to create new efficiency or reduce required resources• Act as an interdepartmental liaison and technical expert• Field teams of 5+ for user acceptance testing• Provide technical and advisory assistance in project reviews, revisions, changes, enhancements and operational changes • Analyze the monthly production report, create forecast models for senior management• Create presentations and present project accomplishments and savings to senior management• Create employee technical manuals and software documentation with training• Provide ad hoc reporting and data-mining interpretations with analysis• Manage disaster recovery procedures and planning -
Business And Project AnalystPepsico Dec 2010 - Apr 2011Greensboro/Winston-Salem, North Carolina Area• Department liaison for internally developed applications utilized by 200+ users; working with department heads and team leads• Manage development of internal applications and enhancements; prioritizing client requests with business needs and resource constraints• Lead and motivate project teams of over 5+, leveraging resources throughout multiple departments for user acceptance testing and requirements gathering of over 20+• Create SQL and .NET code for backend internal applications• Provide ad hoc reporting for management and analysis• Create training materials and provide training to end users -
Network And Systems AdministratorCesi Nov 2007 - Nov 2010•Recommend, develop, and implement policies for network, systems, and security based upon current business needs•Evaluate new systems and propose system improvements based upon business priority and ROI estimates•Facilitate case assignments for direct reports•Manage exchange, MS active directory in a server 2003 & 2008 environment, network infrastructure, and telephony systems•Developed .NET and SQL applications to facilitate process improvements and increase efficiency - measured via throughput of employees •Maintain business continuity processes and policies
Ryan Dooley Skills
Ryan Dooley Education Details
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Finance And Financial Management Services -
Management Information Systems And Services
Frequently Asked Questions about Ryan Dooley
What company does Ryan Dooley work for?
Ryan Dooley works for Humansense Labs
What is Ryan Dooley's role at the current company?
Ryan Dooley's current role is Principal.
What is Ryan Dooley's email address?
Ryan Dooley's email address is ry****@****aig.com
What schools did Ryan Dooley attend?
Ryan Dooley attended Wake Forest University, University Of North Carolina At Greensboro.
What skills is Ryan Dooley known for?
Ryan Dooley has skills like Process Improvement, Analysis, Business Analysis, Software Documentation, Forecasting, Project Planning, Project Management, Sql, Microsoft Office, Team Leadership, Access, Training.
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4randstad.ca, gmail.com, yahoo.com, randstadusa.com -
Ryan Dooley
Greater Boston7intral.com, yahoo.com, seastarline.com, genscape.com, hamburgsud.com, woodmac.com, orbitmi.com1 +150882XXXXX
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Ryan Dooley
Winter Park, Fl2gmail.com, bluewaverp.com -
Ryan Dooley
Passionate About Renewable Energy, Decarbonization, And Sustainable Value Creation.Greater Chicago Area
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