Doreen Davis Email & Phone Number

• Day-to-day, front line contact with clients regarding benefits problem solving and issue resolution • Maintain employee eligibility systems and client open enrollments, including working directly with carriers on a daily basis• Assist in managing projects for client implementations and renewals• Process qualified life events, new hires, terminations and other status changes• Work internally with the other departments (COBRA, FSA, Call Center) to support the clients needs• Lead weekly conference call with the clients to ensure excellent service and standards are being met• Mentor, coach and train other team membersCertainteed Corporation, Valley Forge, PACertainteed Corporation is a leading manufacturer of quality building materials for new construction and home remodeling needs. HR Administrator 2002-2006• Recruited for nonexempt and college level positions as well as coordinated the use of temporary employees• Conducted new employee orientation, administered pre-employment drug tests and background checks • Benefits administration for all active and retired employees within the Insulation Group• Ensured employee understanding of benefit programs by acting as a liaison with the various insurance carriers, generating communications as necessary and assisting employees and dependants as situations arise• Policy/procedure guidance and review; resource for corporate and plant personnel to ensure their understanding and compliance with HR policies and procedures• Communication and administration of the following: Short & Long Term Disability, FMLA, Tuition Assistance, Service Award Program, Exit Interview Process• Streamlined procedures to handle HR paperwork processing more efficiently• Assisted with intranet; website maintenance & updates