Dorian Thomas Email & Phone Number

Culver City, California, United States

Completed welcome calls to ensure positive customer experience and better performance of loans.Monitored and maintained compliance with state and federal law and regulations.Documented customer concerns in CRM to track problems, solutions and identify trends. Worked closely with management to avoid escalated or agency complaints.Assisted customers with.

Irvine, California, United States

Evaluated the eligibility of an applicant for loan application processing.Provided support by contacting customers to resolve application issues.Verified the applicant's information including credit reports HOI tax certs and other valid documents.Ensured that the applicant's fulfilled the application's parameters.Consulted with customers to understand.

Cerritos, California, United States

Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfactionKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniquesHead of outside/inside sales, managed.

Generated sales by prospecting leads, cold calling and negotiating advantageous dealsConsulted with long-term, new and prospective customers to understand needs and propose ideal solutionsCapitalized on growth and expanded opportunities by maintaining thorough and current knowledge of all products, competitive offerings and market developmentsBuilt client.

Real Estate

Business, Management, Marketing, And Related Support Services