Collab Infotech is single-source provider of business and technology solutions, offering an integrated suite of services through a global delivery platform. Offering a suite of global IT services by leveraging its Perfect Ten methodology to Fortune 500 companies. From Application Development and ERP Services to IT infrastructure management we combine the breadth of our expertise with cutting edge technology to deliver a wide array of smart solutions.• Grew contracts under management by 25% in a quarter.• Implemented business process reengineering projects enabling clients to enhance productivity, reduce service time and improve customer satisfaction by leveraging newer technologies.• Trained customers and end-users on the redesigned processes.• Managed a dedicated off-shore team for service management and delivery

Star Tellers is a non-profit organization promoting STEM (Science, Technology, Engineering, and Math) education in NJ. Visiting various schools and BoEs to deliver astronomy and space related programs with its Digital portable planetarium.• Co-founded an innovative solution after analyzing the needs of enhancements to STEM education in lower and middle schools.• Increased revenue stream by triple digits YoY for the first four years.• Received various awards and accolades from school principals, teachers, administrators and scout troop leaders.

Served in strategic role driving incrementing services revenues by cultivating customer relationships and leading the ongoing development and management of global and top-tier accounts in the financial services, insurance, and media industries in the New York metro area. Key focus on up-selling break-fix maintenance, advanced, and managed services (Saas and Iaas) solutions to both new business development and active customers.

In charge of managing relationship with a large global financial services customer and strategic global account representing $14M+ in annual revenues. Managed a dedicated 6-person support team.Performed a lead role in managing global alliance relationship with a large Systems Integrator/Alliance Partner as part of supporting a large global financial customer supporting revenues in excess of $35M.• Negotiated re-cast of multiyear services agreement valued in excess of $15M. • Interfaced directly with end-user customer, systems integrators, and business partners to facilitate product design efforts and the implementation of complex voice solutions. • Won multiyear outsourcing services bid through a systems integrator partner to support global FS customer.• Grew Avaya services install base 100+% over a 3-year period. • Profitably managed P&L statement with margin of 52+%.

• Designed, and configured new systems, and upgrades for Avaya product portfolio.• Managed deployment of solutions and applications (Unified Communications)• Designed a 7-digit global dial plan and networks.

Responsible for product development, testing, deployment and post-sales support of Intuity and Intuity Interchange voice messaging and networking solutions in the following key functional areas:-Software Architecture and DevelopmentNew Product Deployment and ServicesQuality Control and Performance Testing