35 years of experience in the Automobile Industry including Aftermarket, OEM Aftersales and OEM Extended Warranty Products, Affinity Insurance and Direct Sales Programs. Helped grow NESNA from an OEM three product company (VSC, PPM and CPO) to a full service provider of Assurance Products, F&I Training, Affinity Insurance Business and Direct Sales Program with the capability to do business directly with the 16,000+ U.S. dealers with OEM affiliations. Spearheaded the sun setting of Nissan’s legacy mainframe application to PCMI’s SaaS modular administration platform called Policy Claim and Reporting Solutions 5 years ago including integration with 20 eMenus and more recently planned, installed and implemented a Tableau reporting solution for the company. An expert in vehicle service contacts, prepaid maintenance and certified pre-owned programs. An advocate for increasing sales and streamlining processes by using technology. Proven expertise in marketing, product development and the integration of systems and processes at OEM captives.Experience includes all phases of "extended warranty" programs including sales, marketing, product development, pricing, policy administration, claim management, risk management, and reinsurance.Education: Bachelors of Science: Marketing & Economics; Babson College, Wellesley Massachusetts Master of Business Administration; Babson College, Wellesley Massachusetts Licenses: Property & Casualty Insurance (Tennessee) Boards: Director and Secretary, Nissan Motor Insurance Services CorporationSecretary, Nissan Extended Services North America, G.P.Secretary, Nissan Extended Services North America, Inc.