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@upstart.com
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1 phone found area 330
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Doug Gustina is listed as Financial Services Leader / Driving Improved CX and EX / Strategic Partnerships at Heitmeyer Consulting, a company with 75 employees, based in Westerville, Ohio, United States. AeroLeads shows a work email signal at upstart.com, phone signal with area code 330, and a matched LinkedIn profile for Doug Gustina.
Doug Gustina previously worked as Senior Account Manager at Heitmeyer Consulting and Senior Manager Onboarding Operations at Upstart. Doug Gustina holds Mba, Business Administration from Ashland University.
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AeroLeads found 1 current-domain work email signal for Doug Gustina. Compare company email patterns before reaching out.
Leader in Financial Services with a focus on consumer lending along with consumer and small business banking. Management experience with leadership positions in several areas including operations management, strategic planning, servicing call centers, marketing, sales, and IT implementations.
Listed skills include Banking, Mortgage Lending, Strategy, Financial Services, and 36 others.
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Columbus, Ohio, United States
Heitmeyer Consulting is a niche firm focused on providing quality resources to companies within the Financial Services Industry. The Financial / Banking Experts within the organization provide expertise in technology, operations, and integration. Our recruiters possess direct experience with our specialty and, consequently, understand the technologies and.
Columbus, Ohio, United States
Leader within our Onboarding team to drive an improved client experience, increase operational effectiveness and execute strategic initiatives. Manage all customer support functions for the originations team which includes calls, emails, escalations and complaints with up to 300k contacts per month handled by over 400 internal and vendor specialists.
Columbus, Ohio Area
Managed critical strategic initiatives for Business Banking Operations to drive increased productivity and efficiency along with improving client satisfaction. Programs included Voice Biometrics, eSignature, digital account opening, ADA compliance and new product launch with integrated checking account, credit card and merchant services functionality.
Columbus, Ohio Area
Managed over 90 people with responsibility for development and delivery of customer communications across Mortgage Banking with over 20 million customer contacts per year. Rebuilt operational team with letter governance responsibilities and improved inventory aging by 75% and reduced pipeline by over 60% year-over-year. Strengthened internal controls with.
Columbus, Ohio Area
Directed all channel interactions across online (Chase.com), mobile, IVR and e-mail platforms for Loan Servicing and Default divisions with over 7.5 million customers. Developed channel strategies to drive highest level of customer satisfaction, improve first contact resolution and reduce operational expenses which helped lead to 2014 #1 rating for large.
Columbus, Ohio Area
Managed cross-sell and retention programs generating over $35 million pre-tax income annually from over 50,000 new product sales through 1,500 domestic and offshore Call Center Agents supporting portfolio of 8 million customers with focus on capacity plans, forecasting, product profitability and MIS.
Columbus, Ohio Area
Directed marketing initiatives supporting business development activities through arrangements with real estate firms, builders, condominium developers and corporate clients that funded over $13 billion in annual mortgage volume. Leveraged advertising, e-marketing, direct mail, industry conferences, CRM programs and merchandising to increase number of.
Other employees you can reach at heitmeyerconsulting.com. View company contacts for 75 employees →
Benjamin Jefferson
Colleague at Heitmeyer ConsultingKansas City, Missouri, United States, United States
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Gaurav Naidu
Colleague at Heitmeyer ConsultingUnited States, United States
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Lulu Cheung
Colleague at Heitmeyer ConsultingSan Gabriel, California, United States, United States
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Jennifer Batchelor
Colleague at Heitmeyer ConsultingKimberly, Alabama, United States, United States
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Deborah M.
Colleague at Heitmeyer ConsultingYorba Linda, California, United States, United States
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Sabrina Pendergast
Colleague at Heitmeyer ConsultingOrange County, California, United States, United States
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Jim Gorski
Colleague at Heitmeyer ConsultingMilwaukee, Wisconsin, United States, United States
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Landon Brett
Colleague at Heitmeyer ConsultingUnited States, United States
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Zach Vogel
Colleague at Heitmeyer ConsultingWashington DC-Baltimore Area, United States
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Debra Kiel
Colleague at Heitmeyer ConsultingGreater Houston, United States
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Activities and Societies: Resident Assistant, Men's Glee Club, Golden Key Honor Society
Quick answers generated from the profile data available on this page.
Doug Gustina works for Heitmeyer Consulting.
Doug Gustina is listed as Financial Services Leader / Driving Improved CX and EX / Strategic Partnerships at Heitmeyer Consulting.
AeroLeads has found 1 work email signal at @upstart.com for Doug Gustina at Heitmeyer Consulting.
AeroLeads has found 1 phone signal(s) with area code 330 for Doug Gustina at Heitmeyer Consulting.
Doug Gustina is based in Westerville, Ohio, United States while working with Heitmeyer Consulting.
Doug Gustina has worked for Heitmeyer Consulting, Upstart, Jpmorgan Chase & Co., Jpmorgan Chase & Co, and Jpmorgan Chase.
Doug Gustina's colleagues at Heitmeyer Consulting include Benjamin Jefferson, Gaurav Naidu, Lulu Cheung, Jennifer Batchelor, and Deborah M..
You can use AeroLeads to view verified contact signals for Doug Gustina at Heitmeyer Consulting, including work email, phone, and LinkedIn data when available.
Doug Gustina holds Mba, Business Administration from Ashland University.
Doug Gustina is listed with skills including Banking, Mortgage Lending, Strategy, Financial Services, Leadership, Loans, Management, and Mortgage Banking.
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