Douglas Nelms Email & Phone Number

Houston, Texas, United States

Buy, sell, and manage cloud solutions with the marketplace that fuels your business.Our born-in-the-cloud platform modernizes the channel’s cloud journey with consolidated billing, automated provisioning, and industry-leading PSA integrations. And our technology is backed by responsive support, educational offerings, and the resources you need to grow your cloud business. Pax8 has displaced legacy distribution by connecting the channel ecosystem to our award-winning cloud… Show more Buy, sell, and manage cloud solutions with the marketplace that fuels your business.Our born-in-the-cloud platform modernizes the channel’s cloud journey with consolidated billing, automated provisioning, and industry-leading PSA integrations. And our technology is backed by responsive support, educational offerings, and the resources you need to grow your cloud business. Pax8 has displaced legacy distribution by connecting the channel ecosystem to our award-winning cloud marketplace. If you want to be successful with the cloud, you want to work with Pax8.- Developed new business to introduce Pax8 Cloud Services and identified potential new Channel Partners.- Provided a high-level overview of Pax8 products and services to recruit new Channel Partners to the Pax8 program.- Scheduled presentations between prospects and Pax8 Cloud Solutions Advisors- Developed and managed a consistent pipeline of qualified prospective opportunities.- Focused on team objectives, and contributed to a positive working environment. Show less

Houston, Tx

I was promoted to own sales strategy and account management operations for our commercial account portfolio within the Houston market. • Build and manage robust opportunity pipeline of contracts with up to $20M in value• Execute end-to-end sales and customer engagement activities, including cold calling, decision-maker identification & engagement, and follow-up; deploy digital and face-to-face tactics tailored to customer’s unique needs and interests• Acquire new business by… Show more I was promoted to own sales strategy and account management operations for our commercial account portfolio within the Houston market. • Build and manage robust opportunity pipeline of contracts with up to $20M in value• Execute end-to-end sales and customer engagement activities, including cold calling, decision-maker identification & engagement, and follow-up; deploy digital and face-to-face tactics tailored to customer’s unique needs and interests• Acquire new business by developing targeted proposals and negotiating beneficial contract terms; promote customer-centricity and satisfaction throughout sales processes• Drive enterprise success by interfacing with Customer Service and Technician teams to ensure timely delivery of eight available services, including pest control, irrigation, lawn & landscaping, and pool maintenance• Conduct market research on unique industries to identify, qualify, and maximize potential sales opportunities and form working knowledge of industry-specific language and issues to build customer trust• Champion continuous improvement throughout sales processes and frameworks, supporting seamless customer experiences and exceptional internal efficiency• Inform enterprise decision-making and business development strategies by maintaining accurate reporting of critical sales metrics via SalesforceSelect Achievements• Ranked as highest producing salesmen in 2022 and 2023, generating $890K in annual sales in 2022, $1.8M in 2023, and $700K+ in 2024 YTD compared to companywide commercial sales average of $700K• Secured four largest accounts in company’s history with $3M in total value after leveraging proactive, tactful sales strategies and engagement activities• Sold 45% of Top 100 client list for three consecutive years (2021, 2022, 2023)• Elevated customer experiences after playing key role in successful testing and roll out of process improvements and updates to sales-to-service pipeline, log books, and Quality Assurance standards Show less

Houston, Texas, United States

I managed sales activities within a residential account portfolio and proactively pursued up to six prospects daily. • Quickly developed expertise in business development best practices and customer engagement. • Leveraged prior management and technical experience to forge strong, trust-based customer relationships.• Captured four initial residential contracts after deploying proactive engagement and follow-up efforts

Houston, Texas, United States

As Manager of our Lawn department, I orchestrated service delivery operations and scheduling for a ~45-member team providing services across 16 routes.• Ensured total customer satisfaction by resolving escalated issues and liaising between customers and internal teams. • Mitigated risk of service downtime and customer complaints by serving as backup route provider as needed.• Formed and managed company’s largest service team, overseeing all hiring, training, and performance… Show more As Manager of our Lawn department, I orchestrated service delivery operations and scheduling for a ~45-member team providing services across 16 routes.• Ensured total customer satisfaction by resolving escalated issues and liaising between customers and internal teams. • Mitigated risk of service downtime and customer complaints by serving as backup route provider as needed.• Formed and managed company’s largest service team, overseeing all hiring, training, and performance management. Show less

Houston, Texas, United States

Houston, Texas, United States

I started part time after school and summers.