Andrew Douglas Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

I was the Senior Specialist, Technology Management for Technology Services, responsible for all audit activity, regulatory communication and audit findings remediation.Key tasks included:• End-to-end management of Internal Audit activity.• Ownership and end-to-end management of the Findings Remediation Program.• Preparation of communication between Technology Services and the regulator.• Continuous improvement of the audit management process.• Established a set of… Show more I was the Senior Specialist, Technology Management for Technology Services, responsible for all audit activity, regulatory communication and audit findings remediation.Key tasks included:• End-to-end management of Internal Audit activity.• Ownership and end-to-end management of the Findings Remediation Program.• Preparation of communication between Technology Services and the regulator.• Continuous improvement of the audit management process.• Established a set of key governance controls regarding regulatory requirements.• Roll out of COBIT 19 Governance Framework• Reporting to CIO and Risk and Compliance committee on all audit, regulatory and compliance learning activity within Technology Services. Show less

Melbourne, Victoria, Australia

I was the Senior Reporting Specialist for Technology Services, responsible for all Executive reports that are presented to the CEO, Board, Executive, and other parts of the Fund.Key tasks included:• Preparing a monthly report for the CTO to present in 1:1 meetings with the CEO.• Preparation of Board and Executive Committee reports.• Ownership and end-to-end management of papers submitted to the Technology Committee, a Board sub-committee.• Continuous improvement of… Show more I was the Senior Reporting Specialist for Technology Services, responsible for all Executive reports that are presented to the CEO, Board, Executive, and other parts of the Fund.Key tasks included:• Preparing a monthly report for the CTO to present in 1:1 meetings with the CEO.• Preparation of Board and Executive Committee reports.• Ownership and end-to-end management of papers submitted to the Technology Committee, a Board sub-committee.• Continuous improvement of reports and the process undertaken to put them together.• All other technology reporting requests. Show less

Melbourne, Victoria, Australia

I was a Business Analyst embedded within the Investment Operations team and allocated to various projects when a Technical BA was required to gather requirements or analyse data. In addition to traditional BA work, I was involved in an initiative that aims to increase the IT Maturity level at AustralianSuper.Key tasks included:• Ownership and end-to-end management of various Tableau uplift Business Requirements Documents for Data Management and Risk teams.• Ownership and… Show more I was a Business Analyst embedded within the Investment Operations team and allocated to various projects when a Technical BA was required to gather requirements or analyse data. In addition to traditional BA work, I was involved in an initiative that aims to increase the IT Maturity level at AustralianSuper.Key tasks included:• Ownership and end-to-end management of various Tableau uplift Business Requirements Documents for Data Management and Risk teams.• Ownership and end-to-end management CRM Implementation Non-Functional Requirements Document.• User story definition for Global Mobility and Global Presence programs.• Producing Options Papers for decisions at Executive Committee meetings.• Authoring BRD, RTM and Project Closure Report templates for the IT Maturity uplift initiative. Show less

Melbourne, Australia

coIB is a specialist IT Infrastructure consulting firm. They are migration experts, whether it be whole data centres, Office365 or streamlining the regular process of deploying infrastructure. This role entailed working alongside the Managing Director to build company documentation, as coIB was a relatively new company.Key tasks included:• Writing HR policy.• Documenting company procedures.• Documenting service offering methodologies.• Writing case studies for service… Show more coIB is a specialist IT Infrastructure consulting firm. They are migration experts, whether it be whole data centres, Office365 or streamlining the regular process of deploying infrastructure. This role entailed working alongside the Managing Director to build company documentation, as coIB was a relatively new company.Key tasks included:• Writing HR policy.• Documenting company procedures.• Documenting service offering methodologies.• Writing case studies for service offerings of the company.• Researching new client leads. Show less

Melbourne, Victoria, Australia

Here I worked on the Application Support & Maintenance Transition project, transitioning the support and maintenance of 28 applications across 7 vendors to one vendor. There was research undertaken on the infrastructure where the applications sat, criticality and cost of the applications. Support documentation was sourced in different ways and used in Knowledge Transfer sprints to train the new support team employing AGILE principles.Key tasks included:• Ownership and end-to-end… Show more Here I worked on the Application Support & Maintenance Transition project, transitioning the support and maintenance of 28 applications across 7 vendors to one vendor. There was research undertaken on the infrastructure where the applications sat, criticality and cost of the applications. Support documentation was sourced in different ways and used in Knowledge Transfer sprints to train the new support team employing AGILE principles.Key tasks included:• Ownership and end-to-end management of the RAID log, editing after seeking updates from stakeholders prior to steering committee meetings.• Documentation of Project Charter, Steering Committee Charter, Project Management Plan.• Creation of steering committee packs.• Facilitating relationships and data collection between offshore service delivery manager and onshore Application Support Leads. Show less

Melbourne, Australia

Projects:- Windows 7 for Branch Upgrade - Migration of FNS Treasury application from XP desktops to Citrix platform- Remediation of software developers from XP to Windows 7 - ANZ Campus, 839 Collins StMain Responsibilities/Key Achievements:- Gather and document business requirements - Document As Is and To Be processes and their impacts- Ownership and end-to-end management of Business Requirements Definition, Requirements Traceability Matrix, Business Impact… Show more Projects:- Windows 7 for Branch Upgrade - Migration of FNS Treasury application from XP desktops to Citrix platform- Remediation of software developers from XP to Windows 7 - ANZ Campus, 839 Collins StMain Responsibilities/Key Achievements:- Gather and document business requirements - Document As Is and To Be processes and their impacts- Ownership and end-to-end management of Business Requirements Definition, Requirements Traceability Matrix, Business Impact Assessment and Backup Definition Documents.- Data collection and analysis- Business Implementation Show less