Doug Mathias Email & Phone Number

Orion Charter Township, MI, US

Remote

ServiceNow Administration and Development/CMDB

Remote

• Contractor with Signature Consultants
• Managed a portfolio of middleware from tier 1 software publishers, like Oracle and IBM. Responsibilities included security vulnerability remediation, patch management, lifecycle determination, drafting product.

Remote

• Contractor with Experis
• Utilized department databases, personnel interviews and work trackers to research inefficiencies and outdated processes in the FastTrack Delivery teams operating procedure playbook.

Remote

• Contractor with Signature Consultants
• Owned the creation and documentation of new process improvements aligned with ITIL v4 best practices as part of the Middleware Services Asset & Configuration Management team.

Remote

• Contractor with Apex Systems
• Owned the asset management network provisioning for hundreds of healthcare clinics located over several western states involved in an enterprise wide WAN upgrade project.

Redmond, WA

• Contractor with Collabera
• Coordinated circuit provisioning and large scale network availability between Microsoft Cloud Infrastructure and Operations (MCIO) team and the preferred North American leased circuit vendor, Level 3 Communications.

Greater Seattle Area

• Contractor with Collabera
• Produced accurate and timely investment reports for institutional clients, custodian banks, trustee banks and investment consultants using internal tools, like Aladdin and MS Excel.

Redmond, WA

• Contractor with Design Laboratories
• Coordinated time-constrained corporate wide user access reviews across 28 internal tools affecting over 250,000 user accounts to meet ISO compliance.

Redmond, WA

• Contractor with 110 Consulting
• Performed continuous requirements gathering in an Agile methodology environment for a new BI tool.

Greater Seattle Area

• Contractor with Volt Technical Services
• Facilitated Change Management process improvement initiatives through the extraction of key information stemming from in-person interviews and virtual group working sessions.

Greater Seattle Area

• Contractor with Volt Technical Services
• Audited Oracle ERP supply chain database to deduce actual rate of contract compliance versus non-compliance.

Sammamish, WA

• Contractor with 110 Consulting
• Quantified increase in sales efficiency from the efforts of a sales support team.

Redmond, WA

• Contractor with Ciber Inc
• Produced several asset tracking and financial dashboards, for example the monthly and quarterly Actual vs. Budget vs. Forecast report.

Redmond, WA

• Contractor with Express Professionals
• Migrated twenty seven reports from MS Access to SSRS.

Redmond, WA

• Contractor with Kelly Services
• Created and published dashboards and scorecards with data integrated from multiple HCM data sources, like MSRA, MS Sales, and Headcount.

Edmonds, WA

Performed the duties of the accounts payable, collections and payroll, as well as HR Assistant duties, for a medium sized excavation/construction company.

Greater Detroit Area

Owner/Founder of the Biohazard Cleanup Services business in the metro Detroit area.

Troy, MI

Supervised 17+ personnel. Trained new employees, coached on process improvement, created and deployed performance metrics. Performed first level troubleshooting on Kodak digital imaging scanners.