Daniel Parker Email & Phone Number

Greater Detroit Area

• Authenticated and inspected annually $21mm in merchandise to ensure they met the standards of authentication of the StockX company.
• Daily inspected and processed 200+ merchandise items, adhering to the firm standards of the StockX Authentication Guide process to ensure that all items are inspected for superior quality as well as authenticity.
• Worked cross-functionally with Customer Service and Quality Assurance departments to identify, develop and execute process improvements to increase efficiency, volume and productivity.
• Delivered premium customer service with prompt and accurate fulfillment of shipments and payments of all customer merchandise.
• Fostered and maintained a safe work and team environment by promoting and reinforcing safety guidelines and protocols. Followed all health regulation and standards with employees when handling incoming and distributing.

Cleveland/Akron, Ohio Area

• Efficient and effective communication with General Manager and sales team.
• Assist in transporting vehicles from various stores and customers current locations.
• Daily check and monitor of inventory conditions with follow ups on serviced and detailed reconditioned vehicles
• Provide quality assurance checks on pricing between online and physical vehicles.
• Provide quality assurance checks on showroom floor for correct product placement.

Akron, Ohio Area

• Assisted Store Manager with training sales associates and effectively communicating daily expectations and sales goals.
• Ensured each customer is welcomed into the store in a warm sincere manner.
• Built relationships with customers to enhance buying experience that leads to long-term business growth from excellent customer service.
• Ensured that standards are being followed including floor sets, cleanliness, marketing signage and sales promotion.
• Demonstrated successful sales performance and influence and negotiation skills in a fast paced competitive environment.
• Resolved customer issues, complaints and answers any questions they may have.

Kent, Ohio

• Created supportive environment for all students that encouraged meaningful interaction and active engagement in learning.
• Advised and met and with freshmen population of students regarding requirements, career aspirations and registration procedures of the College of Business.
• Built and maintained positive, professional relationships with students, professors and administration through effective communication in regards to students’ progress.
• Informed students of course requirements for business majors as well as promoted academic programs within business community.

Kent, Ohio

• Assisted instructor with curriculum and classroom instructions.
• Supervised and participated in individual and campus field work opportunities.
• Assisted 25 students on average from 14-17 years of age.
• Ensured the safety of all residential student participants.
• The position only lasted for a month.

Kent, Ohio

• Promoted student involvement with community and campus fieldwork opportunities.
• Presented workshops and seminars on career, graduate school and financial literacy.
• Assisted in coordinating program-sponsored cultural/social activities for program participants.
• Maintained the highest level of confidentiality with all information obtained.
• Assisted with interview process for potential candidates.

Akron Ohio

• Balanced currency, cash and checks in cash drawer at end of each shift.
• Maintained an adequate cash drawer; this includes buying and selling currency from the vault as necessary.
• Fostered a culture that promoted teamwork within every branch worked.
• Built strong relationships with employees and customers.
• Answered customer inquiries and referred customers to the proper service area for issues that cannot be resolved at the teller line.
• Maintained the highest level of confidentiality with all information obtained.

Greater Detroit Area

• Move merchandise onto the sales floor within a timely manner while maintaining consistent & compelling merchandise presentation
• Replenish merchandise timely manner & monitor floor stock levels to ensure the store is properly stocked at all times
• Maintain an awareness of all promotions & advertisements & execute merchandise placement for sales & other promotional events

Greater Detroit Area

• Reported daily student concerns expeditiously and assisted with student resolution.
• Maintained various student records and important documents.
• Assisted 15 students on average with Autism from 9-14 years of age.
• Escorted students in and around the school and on field trips age groups ranging from 9-14 years of age.

Dayton, Ohio Area

• Maintained statistical and financial records in meetings.
• Delegated tasks as well as organized and scheduled meetings, and interviews for prospective employees.
• Responsible for the achievement of the department as well as quality goals, and supervise store functions to ensure customer satisfactions and compliance with corporate procedures.
• Recruited, trained, supervised and appraised employees.

Wick Elementary

• Motivated/Mentored student’s ages ranging from 6-17 years of age on the perks of attending college.
• Encouraged and supported the students in their academic work, social activities, meetings and cultural events.
• Planned and implemented lessons in the core areas of health, life skills, leadership, character, and fitness to students.
• Worked with 25-30 students on average.
• Provided direction to new coming mentors on how to gain trust with the students
• Facilitated structured programs

Detroit

• Built and maintained key customer relationships that contributed to a boost in sales and overall growth of the business.
• Processed transactions in a time efficient manner and provided cashier management.
• Excelled in listening to customer needs, articulating product benefits and creating solutions that provided value to the customer.
• Worked five different restaurants within my tenure with HMS Host, which were Chili’s Too, Burger King, Brioche Café, Fox Sports Bar and Starbucks.

Greater Chicago Area

• Assisted in scientific studies and research work along with public relations tasks
• Provided administrative and computer based support for the West Lawn Chamber of Commerce
• Collected data analyzed and produced reports and summaries

Master'S Degree, Hospitality & Tourism Management

Activities and Societies: Alpha Phi Alpha Fraternity Inc.

Bachelor'S Degree, Business Management

Activities and Societies: Alpha Phi Alpha Fraternity Inc., Ohio Greene County Peer Educator, Wilberforce University Cross country.