Daniel Parker Email & Phone Number

Greater Detroit Area

Authenticated and inspected annually $21mm in merchandise to ensure they met the standards of authentication of the StockX company. • Daily inspected and processed 200+ merchandise items, adhering to the firm standards of the StockX Authentication Guide process to ensure that all items are inspected for superior quality as well as authenticity.• Worked cross-functionally with Customer Service and Quality Assurance departments to identify, develop and execute process improvements to increase efficiency, volume and productivity. • Delivered premium customer service with prompt and accurate fulfillment of shipments and payments of all customer merchandise.• Fostered and maintained a safe work and team environment by promoting and reinforcing safety guidelines and protocols. Followed all health regulation and standards with employees when handling incoming and distributing customer merchandise.

Cleveland/Akron, Ohio Area

• Efficient and effective communication with General Manager and sales team. • Assist in transporting vehicles from various stores and customers current locations.• Daily check and monitor of inventory conditions with follow ups on serviced and detailed reconditioned vehicles• Provide quality assurance checks on pricing between online and physical vehicles.• Provide quality assurance checks on showroom floor for correct product placement.

Akron, Ohio Area

• Assisted Store Manager with training sales associates and effectively communicating daily expectations and sales goals.• Ensured each customer is welcomed into the store in a warm sincere manner.• Built relationships with customers to enhance buying experience that leads to long-term business growth from excellent customer service.• Ensured that standards are being followed including floor sets, cleanliness, marketing signage and sales promotion. • Demonstrated successful sales performance and influence and negotiation skills in a fast paced competitive environment.• Resolved customer issues, complaints and answers any questions they may have.

Kent, Ohio

• Created supportive environment for all students that encouraged meaningful interaction and active engagement in learning.• Advised and met and with freshmen population of students regarding requirements, career aspirations and registration procedures of the College of Business. • Built and maintained positive, professional relationships with students, professors and administration through effective communication in regards to students’ progress.• Informed students of course requirements for business majors as well as promoted academic programs within business community.

Kent, Ohio

• Assisted instructor with curriculum and classroom instructions.• Supervised and participated in individual and campus field work opportunities.• Assisted 25 students on average from 14-17 years of age. • Ensured the safety of all residential student participants. • The position only lasted for a month.

Kent, Ohio

• Promoted student involvement with community and campus fieldwork opportunities. • Presented workshops and seminars on career, graduate school and financial literacy.• Assisted in coordinating program-sponsored cultural/social activities for program participants.• Maintained the highest level of confidentiality with all information obtained.• Assisted with interview process for potential candidates.

Akron Ohio

• Balanced currency, cash and checks in cash drawer at end of each shift.• Maintained an adequate cash drawer; this includes buying and selling currency from the vault as necessary.• Fostered a culture that promoted teamwork within every branch worked. • Built strong relationships with employees and customers. • Answered customer inquiries and referred customers to the proper service area for issues that cannot be resolved at the teller line.• Maintained the highest level of confidentiality with all information obtained.• Assisted the supervisor with cash audits and daily balancing of drawer and vault exceeding $50,000.• Very flexible and able to adapt to various branch cultures having worked in 10 branches in the Akron, Ohio region.• Led district in sales for account openings and teller referrals for 8 consecutive months.

Greater Detroit Area

• Move merchandise onto the sales floor within a timely manner while maintaining consistent & compelling merchandise presentation• Replenish merchandise timely manner & monitor floor stock levels to ensure the store is properly stocked at all times• Maintain an awareness of all promotions & advertisements & execute merchandise placement for sales & other promotional events

Greater Detroit Area

• Reported daily student concerns expeditiously and assisted with student resolution.• Maintained various student records and important documents.• Assisted 15 students on average with Autism from 9-14 years of age.• Escorted students in and around the school and on field trips age groups ranging from 9-14 years of age.

Dayton, Ohio Area

• Maintained statistical and financial records in meetings.• Delegated tasks as well as organized and scheduled meetings, and interviews for prospective employees.• Responsible for the achievement of the department as well as quality goals, and supervise store functions to ensure customer satisfactions and compliance with corporate procedures.• Recruited, trained, supervised and appraised employees.

Wick Elementary

• Motivated/Mentored student’s ages ranging from 6-17 years of age on the perks of attending college. • Encouraged and supported the students in their academic work, social activities, meetings and cultural events.• Planned and implemented lessons in the core areas of health, life skills, leadership, character, and fitness to students.• Worked with 25-30 students on average.• Provided direction to new coming mentors on how to gain trust with the students• Facilitated structured programs• Chaperoned field trips • Tutored Children• Handled payments by cash, check, and credit.

Detroit,

• Built and maintained key customer relationships that contributed to a boost in sales and overall growth of the business. • Processed transactions in a time efficient manner and provided cashier management. • Excelled in listening to customer needs, articulating product benefits and creating solutions that provided value to the customer. • Worked five different restaurants within my tenure with HMS Host, which were Chili’s Too, Burger King, Brioche Café, Fox Sports Bar and Starbucks.

Greater Chicago Area

• Assisted in scientific studies and research work along with public relations tasks• Provided administrative and computer based support for the West Lawn Chamber of Commerce• Collected data analyzed and produced reports and summaries

Master'S Degree, Hospitality & Tourism Management

Activities and Societies: Alpha Phi Alpha Fraternity Inc.

Bachelor'S Degree, Business Management

Activities and Societies: Alpha Phi Alpha Fraternity Inc., Ohio Greene County Peer Educator, Wilberforce University Cross country.