Post-Doctoral Intern (Clinical Psychology). Performed ADHD evaluations for youth and adults, pre-surgical evaluations for pain/bariatric services, & differential diagnosis assessments & reports for general outpatient psychological clinic. Counsel clients in general psychotherapy using CBT, ACT, MI, & DBT skills teaching, and other modalities and psychoeducational tools. Provided holistic skill development and positive psychology coaching. Comfortable with a range of psychological schools and tools. Agree with Carl Jung when he said, "Know all the theories. Master all the techniques. But as you touch a human soul, be just another human soul."

Increasing mental health, preventing avoidable disease and injury, and promoting clean air. Speeches, video, podcast, radio, & multimedia scripts, PowerPoint decks, and project management smashed together into one convenient role.

Provided initial therapeutic recommendations, then linked people with resources to help them regarding their situations and current life stressors. Bolstered client skills, mindset, and motivation using techniques from solution-focused brief therapy and motivational interviewing.

I work in the communications division of Intermountain Healthcare. I'm focused on creating and optimizing paid search, email, and text messaging campaigns, and producing and placing compelling content online. I spend time drafting and organizing local search engine optimization strategies, establishing online personas and consumer profiles, and determining the ROI on marketing dollars spent. In short, I help people lead healthier, happier lives.

I championed a digital planning culture and guiding corporate efforts to further adopt digital technologies as a central part of marketing operations. I managed the development, implementation and maintenance of the Company’s digital strategy for effective consumer acquisition, connection, and experiences. I established consumer and market insights for strategic application in brand, consumer, and marketing strategies. I ensured digital team activities were fully integrated with company initiatives in marketing, PR, creative, and promotions. Additionally, I was responsible for identifying new technology trends and implementing all initiatives related to online communication, social media, and customer acquisition/retention programs.

I directed online marketing, campaign management, lead generation, project management, and marketing analytics efforts. I executed online and integrated marketing initiatives, including integrating online and new media with email, print, direct mail, social media, SEM/SEO strategy development, brand awareness, conferences, and events. I wrote and reviewed content for digital marketing channels, including digital and social media ads. I increased the sales pipeline with qualified leads, and increase the overall perception of ClientTrack in the marketplace.

I drove traffic to our site, and created the voice behind their messaging and overall brand. I managed workflows for delivery management, campaign setup, and approval processes. I collaborated on best practices and provide strategic direction to enhance campaigns as well as performance. I was responsible for the achievement of lead generation, user engagement, and return on investment objectives through all email and social media channels. I ghostwrote corporate blog posts, and implemented marketing automation strategies using HubSpot and analyzed data using Google Analytics.

As a Health Communications Specialist specializing in digital communication and new media at the Center for Tobacco Products, I served as a health communication and marketing content expert. I planned, implemented, and evaluated various communication science and marketing techniques to achieve optimal program results and positive health outcomes. I crafted the translation and dissemination of science to a variety of digital formats.I planned, implemented, and evaluated a variety of education and marketing activities in a public health arena, and conducted project management activities in digital communication, new media, and mobile technologies (specifically, Twitter and SMS text messaging) I helped people live happier, healthier lives.

As a Client Services Manager for Krames Staywell, I was primarily responsible for maintaining and augmenting existing hospital, clinic, and retail pharmacy clients by orchestrating internal resources in accordance with project specifications and timelines.I worked in the digital solutions (online and mobile) branch of client services. I maintained relationships and communications with client team, sales, account management team, and other internal team members throughout the duration of implementation, was responsible for gathering all business requirements, and managing client changes in order to successfully launch a new client or an existing client, and ensure that all other departments involved in the implementation are able to complete their set ups on time with acceptable levels of quality.I used my effective management, negotiation, and influencing skills both internally and externally to ensure a successful implementation of all products and services within scope, and was ultimately accountability for successful and timely client launches.

As the marketing manager for the Utah Department of Health’s Tobacco Prevention and Control Program (TPCP) I oversaw the $3.4M media contract. From supervising creative development and media production to negotiating contract details and approving work plans, I ensured that Utah’s marketing campaign was appropriately evaluated and research based. I spearheaded new initiatives in social media and mobile technology, and used traditional media to aggressively combat the influence of the tobacco industry.I served as the public information and public relations support for TPCP, as spokesperson for media inquiries and interviews, and as first responder to calls from the public at large. I oversaw the development and implementation of TPCP’s public relations plan, lead our team in developing and framing messages for TPCP, and provided technical assistance to contractor’s and community partner’s as requested. I served as a consultant to TPCP contractors in developing media campaigns, hosting media events, and promoting public relations efforts.

As the coordinator for the Utah Department of Environmental Quality’s Radon program, I developed, edited, proofread, and obtained approvals for all written and promotional materials I produced for the Radon Program. I prepared and coordinated issuance of public statements, press releases, FAQ sheets, manuals, etc. to the media and the general public. I reviewed and coordinated the preparation of reports, papers, and presentations for public hearings and management. I ensured publications and information released to the media/public were accurate and consistent with agency objectives.I developed and managed media campaigns, developed web content, and oversaw the www.radon.utah.gov website. I analyzed market research, followed evidence-based approaches to health communications, reviewed data for publication, and summarized report findings. I represented the Radon Program for a variety of interagency and community-based committees and planning groups, and provided support and training around media-related activities to the radon team and local health departments. I gave 40+ public presentations about radon, its health effects, how to become a radon-educated Realtor®, and how to build new homes as a radon-resistant new home construction.

As a recurrent training coach for Discover Financial Services, I worked one-on-one with under-performing employees to help them increase their performance. As a new agent, I did outbound cold calling to existing Discover cardmembers to sell balance transfers, cardmember products, and increase card usage. I used a persuasive and affable communication style to succeed. This affable nature afforded me well as I accepted additional responsibilities within Discover Financial Services.As a career-oriented employee, I moved into positions of greater responsibility and compensation, including: retentions, where I persuasively offered incentives and benefits to retain cardmembers; quality assurance, where I actively supported state/federal requirements for inbound/outbound telecommunication requirements; and recurrent training coach, where I trained lower performing agents on handling rejection, using inflection, and overcoming objections.