Drew Mcmillen Email & Phone Number

I am a skilled innovator with a passion for driving transformation and responding to clients' needs. I have experience designing new products in various sectors (community development, financial services), streamlining processes, and introducing new tools to bolster innovation capacity across an organization. I've led cross-functional teams to develop and launch new banking products in international contexts. By leveraging my expertise in user-centered design, I've helped finance institutions reimagine their product portfolio and achieve significant improvement in profitability, customer satisfaction and operational effeciency.I've consulted teams to redesign internal processes to eliminate inefficiencies and foster a culture of continuous improvement.I've introduced new tools and resources that empower organizations to pursue innovation. By introducing Design Sprints to supplement innovation processes, I've enabled teams to rapidly build and test prototypes to drive impactful innovation. My approach and philosophy is rooted in a deep understanding of client needs and industry trends. I value meaningful collaboration to identify challenges, uncover insights, and design new solutions. I believe that innovation is a shared responsibility and I aim to equip innovators to achieve their goals!If you're looking to transform your organization's approach to innovation or need a partner to guide you through the complexities of product development and process optimization, let's connect!

Listed skills include Microsoft Office, Customer Service, Management, Leadership, and 2 others.