Drew Mooney Email & Phone Number

Oshkosh, Wisconsin, United States

Oshkosh, Wisconsin, United States

I help Data Analysts break into the Senior+ level through tailored 1:1 coaching.

Oshkosh, Wisconsin, United States

• Led a global team of 7 Data Analysts & 4 Analytics Engineers.
• Improved team engagement in areas of Accomplishment (+ 15%), Goal Setting (+ 23%), Recognition (+ 30%) and Workload (+27%).
• Created coaching & development programs for team members, resulting in enhanced skill development and career progression for the team.
• Successfully recruited, hired and onboarded new team members, contributing to the growth and effectiveness of the Analytics team.
• Strengthened partnerships with various cross-functional teams to prioritize new opportunities and build the long-term Analytics vision & roadmap.

Oshkosh, Wisconsin, United States

• Developed data models in dbt and performed data analysis in SQL and R to create Tableau dashboards & provide actionable recommendations which helped the Guest Service team reduce Handle Times by 64%.
• Developed SQL pipelines to power automated ML reviews that enabled the Trust & Safety team to reduce Booking Review costs by 62%.
• Fostered a team culture of learning & development by mentoring 5 analysts, onboarding new tools & systems, and creating a custom analysis platform using R Shiny.

Aurora, Colorado, United States

• Led the Test & Learn program for Marketing Measurement performance.
• Measured digital channel experiments (overall performance and driver significance) through matched-market incrementality testing with R scripts to find optimal market groups given budgeting and operational constraints.

Denver, Colorado, United States

• Used time-series forecasting to optimize staffing plans to increase on-time delivery performance from 93% to 98%.
• Created forecasts, labor plans and cost models to enable staffing & hiring for a national fulfillment network.
• Used SQL, spreadsheets, dbt and R to build dashboards & provide analysis to improve pharmacy operational productivity.

Greater Minneapolis-St. Paul Area

• Used SQL and regression to develop a predictive dashboard for store Inbound Trailer operations, enabling 5,000 team members to optimize staffing hours and reduce costs each week.
• Used SQL and Excel to create financial impact models, providing leaders with visibility into the effects that different COVID 19 social distancing options would have on Target store performance.
• Mentored 3 analysts and led group training sessions for Target’s internal Data Analysis Learning Program.

Minneapolis, Minnesota

• Acted as the Agile Lead for 5 analysts & engineers to develop reporting & analytical tools to support replenishment processes at all Target stores.
• Used SQL and data visualization to develop a suite of dashboards used by 2,000 team members to improve backroom accuracy and trailer operations.
• Spearheaded the creation of a Data Quality program, implemented an automated suite of checks for critical reports, and drove adoption of best practices across multiple teams.

Greater Minneapolis-St. Paul Area

• Used SQL and other querying methods to mine customer and product data in BigQuery
• Cleaned, analyzed and interpreted data to determine what trends were present and what insights/conclusions could be derived
• Created automated recurring interactive reports that monitored product engagement and customer retention
• Created, administrated and analyzed results from quarterly NPS customer surveys
• Communicated findings to top-level leadership and stakeholders in other departments

Greater Minneapolis-St. Paul Area

• Created a custom intraday reporting system that ties together several external applications (Zendesk, Slack, Zopim, Toggl, Google Sheets, etc) and provides real-time feedback and reporting for all channels. Used this.
• Collected, analyzed, and reported performance statistics and made recommendations for improvement
• Proactively scheduled activities such as training, meetings, and overtime
• Created short and long-term forecast and staffing plans to ensure adequate coverage
• Maximized efficiency and occupancy to meet SLA and Utilization goals
• Created a feedback system to capture and analyze business intelligence and share feedback with management

Greater Minneapolis-St. Paul Area

• Provided exceptional support to customers while working as part of a dynamic, fast-paced team
• Worked closely with customers to improve experiences and reduce churn
• Created resources and led special projects that improved team-wide efficiency

Raleigh-Durham, North Carolina Area

• Designed and implemented strategies that achieved a 96+% retention rate in a SaaS model
• Worked closely with sales team to uncover business needs and present solutions to all levels
• Worked with customers to design and refine promotions that increased revenue and conversion rate
• Provided outstanding support to customers by listening, understanding and solving problems
• Hired, trained, and led a second Client Success Associate

Madison, Wisconsin Area

• Developed testing plans to ensure the highest possible levels of software functionality and usability
• Collaborated with software developers on the design, development and testing of complex, long-term projects
• Managed internal team projects

Gaithersburg, MD

• Provided security and risk assessments to small businesses
• Developed leads daily and followed up with business owners
• Sold alarm systems and monitoring agreements to small businesses and offices

Gaithersburg, MD

• Developed and compared a computer model of a multi-floor building fire with a similar experimental setup to determine if the simulation accurately predicted the experiment
• Conducted research and developed computer simulations to determine the effect of different properties on the thermoplastic spread rate of a polypropylene plastic melt

Saint Mary's City, MD

• Acted as a teaching assistant in several classes ranging from introductory calculus to advanced abstract mathematics
• Ran review sessions and graded homework
• Helped facilitate group work in class
• Lectured in place of the professor when needed

Master Of Science - Ms, Analytics, 4.0

A fully online degree program that provides world-class instruction in statistics, operations research, computing, and business. Courses.

Bachelor Of Arts (B.A.), Mathematics, 3.82