Pioneered the SDR cohort, introducing data-driven sales processes to enhance performance.Top SDR Rep FY2024 (151%): Utilized data analysis to identify high-potential leads, contributing to significant sales growth.Led Sales Enablement Program: Developed and delivered comprehensive training materials, including WorkRamp tutorials and objection-handling strategies, to equip the team with tools to overcome common challenges and improve sales effectiveness.Speed to Lead SME Project: Analyzed response time data to optimize lead handling, improving conversion rates and customer engagement. Maintaining a less than 1-hour FRT and 2-day booking window for inbound leads.Onboarding Process Creation: Designed a data-backed onboarding process for new sales hires, resulting in quicker ramp times and faster deal closures.Other Notable Contributions:Sales Playbook Contributions: Leveraged data insights to develop a product-led sales motion and intent-based outbound strategy, improving sales targeting efficiency.

- Created and maintained quality internal and external documentation to enhance support team efficiency and ensure the highest level of customer support and satisfaction.- Documented 30% (38 out of 109) of existing Support FAQs, excluding the previously created porting page.- Facilitated A2P10DLC Carrier Registration processes and toll-free verification process to improve customer communication and address concerns effectively.- Led the iOS Reviews project, resulting in increased customer satisfaction by encouraging users to submit support tickets about their questions or issues on their reviews in the Apple Store.- Contributed to team-wide achievements, including achieving the fastest response time in Q3 of 2022, solving 1,426 tickets in Q4

As a highly motivated and results-driven sales representative, I am dedicated to helping individuals and companies achieve their fitness goals through the sale of gym equipment and membership packages. With a passion for health and wellness and a proven track record in sales, I have the skills and experience necessary to help your business succeed.

- Consistently fulfilled 80 orders per hour resulting in a 98% satisfaction rate for customers- Successfully executed a 40% increase in demand by fulfilling 70 additional orders per hour while maintaining quality and service standards- Processed $1600 in sales and generated a 16% month-to-month increase in revenue through effective sales strategies- Demonstrated strong organizational skills in managing inventory, scheduling staff, and coordinating tasks to ensure timely delivery of services- Committed to continuous learning and professional development to enhance skills and knowledge in the field of hospitality and customer service.