Derek Leung Email & Phone Number

Vancouver, Bc, Ca

San Francisco Bay Area

Toronto, Ontario, Canada

San Francisco Bay Area

- Established a 500k ARR market in a SaaS-based eCommerce in <1 year- Grew eCommerce by 100% MoM, 250% QoQ- Improved SEO traffic by 350% with over 180 keywords in 1st page in <6 months- Maintained conversion rate over >300% above industry standard for 2 consecutive quarters- Improved CRO by 95% in a week with A/B Testing (Split URL) via VWO- Reduced abandoned cart rate by 50%, and churn by 85%- Improved Core Web Vital and web performance by 240%- Managed GA4, Adwords, Facebook Ad, Amazon Ad accounts with an average ROAS of 3.2- Managed lifecycle marketing campaigns via Klaviyo, and referrals via Rewardful- Led the Custom Stripe checkout project specifically to handle our first large-scale SaaS ARR model- Planned, prepared, setup and attended CES 2023. Generated 200+ enterprise leads.WYND's mission is to elevate health and wellness through our passion for air quality. Founded in 2014, Wynd saw the first success with its successful Kickstarter launch of its portable purifier with its proprietary airID technology that is able to accurately detect the types of pollutants in the surrounding. After reaching Series A in 2021, Wynd is now bringing the renowned airID technology to the short-term rental (STR) space, enabling short term rental owners and hotel owners to accurately detect unwanted smoke and noise to successfully make claims and offer chargebacks.

Sydney, New South Wales, Australia

- Leading the marketing operations, web & front-end development teams- Led the design and launch of an Awwwards nominated website - Known (www.knownhq.com)- Led the design and launch of 8 full website revamp projects - Burst SMS US (www.burstsms.com), AU (www.burstsms.com.au), NZ (www.burstsms.co.nz), PH (www.burstsms.com.ph), Blog (blog.burstsms.com.au), Conversr (www.conversr.com), MTMO (www.mtmo.com.au), Support Portal (support.burstsms.com)- Improved blog traffic by 100% in 1st year, 50% YoY thereafter- Led the launch of our first Careers & Culture portal (careers.knownhq.com) and integrated job postings with Lever API- Created the UI design systems and UX user journey roadmap for all key websites listed above- Transitioned development roadmap from Squarespace / Hugo to Jamstack via Nuxt.JS, Netlify deployment, and Forestry CMS- Devised a full website strategy roadmap, outlining all upcoming expansion, design, development transitions, visions, roadmaps, obstacles and opportunities for the next 5 years- Revamped key strategic inbound sales funnel by re-designing the free trial experience, adding additional inbound touch-points such as "Talk to Sales", "Reseller Request" and more.- Performed routine CRO audits via Google Analytics, Google Optimize, Heap.io, SEMRush, Hotjar, Clarity and more- Created multiple SEM landing page campaigns and various A/B testing campaigns for inbound lead generation and optimization--Note: Known (www.knownhq.com) is a parent holding company that houses the brands of Burst SMS (www.burstsms.com), Conversr (www.conversr.com) and MTMO (www.mtmo.com.au)

Sydney, New South Wales, Australia

- Revamped the B2B enterprise slide deck for sales team- Assisted in creating the brand story & culture strategy, content calendar & strategy, video strategy, support portal strategy- Wrote strategic blog articles related to SMS, MMS, RCS, mobile technology, and mobile marketing- Assisted in writing key content pieces such as State of SMS, E-commerce Playbooks, and several Case Studies- Onboarded and mentored new team members- Improved overall operational efficiencies

Vancouver, Canada Area

I was honoured to be invited to speak at multiple events at the Rogers Small Business Centre. The event aims to empower small businesses and entrepreneurs with marketing tips that can help elevate them to the next level.Topic: What is your Brand Story? Why Storytelling is the Most Effective Digital Marketing StrategyI believe every business has a captivating story waiting to be told, and storytelling is one of the most powerful marketing strategy today. With a strong Brand Story and Branding Strategy, small businesses will have a clear voice that distinguish themselves from competitors.

Vancouver, Canada Area

- Brought the Acuva consumer products to market- Created the initial GTM strategy- Revamped the brand identity of Acuva- Redesigned and rebuilt the Acuva website.- Initiated, setup & maintained all social media platforms- Initiated, setup & maintained Acuva's first eCommerce platform- Designed & curated all design and marketing-related materials- Directed & managed all photography & videography related shoots, including product shots, corporate video, YouTube ads and more- Initiated and analyzed leading digital marketing tools such as Google AdWords, Facebook Ads, MailChimp, A/B testing, heat maps, landing page optimizationAcuva is looking to transform the way we think about drinking water. Our goal is to deliver industry-leading solutions through the proven technology of UV and LED to provide safe, convenient and clean drinking water to people around the world.

New Westminster, Bc

- Managed over 50 active 10k+ web projects in client expectations throughout project lifecycle to ensure consistency and quality in the deliverables- Prepared & conducted Digital Strategy (SEO, Adwords, Content) meetings with clients, via face-to-face & teleconference- Improved the efficiency of PM structure & team workflowTrue craft begins with a solid process informed by experience, knowledge and passion. Our agile and responsive custom WordPress web design process isn't a series of “ta-da” moments, but rather an ongoing conversation focused on getting to know you and your business as well as your users' needs. Every step the way is thoroughly instilled with craft and attention to detail, with the sole focus of doing it right.

Surrey, Bc

- Managed over 1,500 active accounts, throughout project lifecycle from initial sales consultation to project deliverables- Managed Inbound & Outbound Marketing, Branding, Social Media, Adwords, Print & Digital Design, Product Strategies, Software Integration, HR- Improved Company Recurring Revenue by 150% YOY- Increased Website Conversion Rate by 165% YOY- Improved Visitor Rate to 25,000 unique visitors per monthWittyCookie is a revolutionary and award-winning digital agency that offers a subscription payment model rather than charging a one-time-fee. Service plans start at just $19/month, all-inclusive with web design, web hosting, email setup, search engine optimization, ongoing maintenance, and unlimited updates. Serving over 1,500 clients and counting, our goal is to take care of your website, so you can focus on what matters most - your business.

Vancouver, Bc

QC Productions is a Vancouver based multimedia production studio specializing in professional videography and photography services. With cutting-edge technology and vibrant creativity, our company is keen on enhancing your marketing and advertising campaigns to reach their maximum potentials.Collaborated with Samsung, Ernst & Young, Deloitte, Olympic Oval, TEDx Conferences, Blenz Coffee, Glowbal Restaurant Group, Simon Fraser University, L'Arche Canada.

Burnaby, Bc

As part of a team of creative individuals, Specialists deliver passion and happiness through technological products such as state-of-the-art computers and software. Specialists also have the responsibility of training customers so that they, too, can share the same amount of passion and excitement for the product.

Richmond, Bc

Wedding cinema has undergone a dramatic transformation in the last decade, evolving from the simple “point-and-shoot” of old to an artform in and of itself. Your memories deserve to be captured as clearly as you remember them and we try make that possible using our knowledge of lighting, sound, and technique. With a largely candid approach, our films deliver pristine quality and raw emotion like few else know how while letting you bask in the love of family and friends uninterrupted.