Drew Utterback Email & Phone Number

Greater Seattle Area

Created process improvement proposals to present to the Finance Operations Process Improvement team (including writing User Stories, Cost/Benefit Analysis, Stakeholder Identification) using company branded slide templates to improve collections related processes for $80 million in monthly receivables.Designed and presented Collections Processes to SMB and Large Enterprise Sales team to help drive timely collections, including increasing obtaining Purchase Orders prior to closing deals and increase collaboration between Finance and Sales for Non-Payment Cancellations.Maintain consistent brand voice by writing copy for internal and external communications (Dunning and Email Campaigns) from the Finance Operations department for Credit and Collections related notices.

Seattle, Washington, United States

Analyzed and calculated custom private pricing contracts for onboarding into Salesforce, including addendums, terminations, and amendments based on monthly deadlines.Completed data entry of critical information needed to confirm data validity after contract onboarding completion into spreadsheets and submitted Salesforce audit tasks to team leaders.

Bellevue, Washington, United States

Conducted inside sales support through data analysis by researching accounts with opportunity to increase Microsoft Teams usage by conducting training and change management. Connected customers with partners for additional deployment assistance and change management services.Created sales and support decks to present to customers to help realize value with their existing services and create use case scenarios for their front-line workers to maintain stickiness on usage.

Greater Seattle Area

Central international contact for communicating new store tracking report and supporting customers by troubleshooting problems by modifying SQL queries and utilizing Tableau reporting across multiple systems.Consulted on system integration changes and process changes after becoming a subject matter expert on the new store development process to reduce data inconsistencies and simplify the processes.Led data analysis project by completing audit of 3 department’s system databases to support recommendations for process improvement and improve data integrity through cleansing. Created Excel template for auditing databases on monthly basis based on root cause analysis.Optimized the initiative procurement project process by utilizing agile methods and automation for order creation and data entry tasks including supporting change by utilizing Excel pivot tables, v-lookup, and created SharePoint integrations into Teams and Planner for analysis, reports, and production

Remote

Implemented daily CPM price updates using MoPub and network partners to traffic $60,000 worth of ad space on mobile gamesCommunicated additional daily changes with partnered ad network team members to implement additional changes and audited price floor changes using Excel spreadsheets to reduce human data entry errorsCreated training documentation and video tutorials to train additional Data Entry Specialists

Remote

• Researched client-related media outlets and contacts and entered them into spreadsheets in advance of each push. Followed up with media contacts after pitches.• Discovered suitable new business opportunities, researched new business prospects for viability, and played client games and submitted marketing analyses and recommendations.• Rebuilt company website using WordPress, posted on company newsletter and blog, and updated social media pages.

Remote

• Developed social media marketing mix for 2013 IGDA Summit which included writing content for the official social media channels, website and newsletter • Promoted to lead all community management for the IGDA Scholars after co-leading the pre-conference and onsite 2013 E3 Expo scholars experience • Assisted with booth setup and provided support to the Marketing and Communications Committee throughout the 2011 and 2013 Game Developers Conference

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: 10% Society

Associate Of Arts And Sciences (A.A.S.), Video Game Design

Activities and Societies: Officer in IGDA Sponsored Video Game Design Club 2011 CGSociety Workshop - Python in Maya