Andrew Phillips Email & Phone Number

High volume staffing leader combining marketing and hiring strategies that secure the future of Andersen Windows and Renewal by Andersen. Leading a staff of 20-30 recruiting agents through continuous improvement and career development.

Plano, Texas

The Customer Care team of Security by Reliant oversees 15,000 home security and small business customers throughout DFW, Houston, and Austin. Our group responds to tech support, contract questions, billing inquires, and customer retention. Our group supports inbound, outbound and request via online support tickets. As the Care team coach my primary.

Plano, Texas

Coaching in a high pressure, fast-paced environment using curiosity to drive conversations. Building relationships, gathering buy-in and collaborating with peers to ensure AppFolio MCC is successful at every point of contact.

Allen, Texas

As a Customer Care Supervisor my main objective was to provide coaching and support to a team of 15 dispute agents as direct reports and additional 75 agents in a non direct capacity. I would monitor calls and provide feedback to agents in the "compliment/criticize/compliment" format. One of my first implementations with my team was a set of problem.

The Colony, TX

I came to the Tribute to be the Tournament Director for our corporate and charity golf outings that generated over 1 million in revenue. In 2013 we successfully booked over 250 events throughout the year. Once brought in I sought out roles that would include a more hands on approach to maintaining and drafting our annual budget as well as coordinating.

Arlington, Texas

As the Assistant Golf Professional I was responsible for overseeing the inventory and merchandising of the Golf Shop as well as 72 golf cars and 10 outside service staff members. I acted as Tournament Director for private and member golf tournaments. One of my proudest accomplishments was being the Director of our Junior Golf Camps each summer.

Sunrise, FL

Onboard golf professionals give lessons on ship while at sea. Conduct guided tours to various golf courses on all of our ports of all. Provide high quality golf club fittings through Nike Golf.

Norfolk, Virginia (USS George Washington)

As a member of the USS George Washington (CVN-73) Supply S-3 Division, our team was responsible for the moral and welfare of our shipmates. Our division provided services to the crew such as ship store, laundry, vending machines and barbershop. Additional duties also including cash handling, record keeping and supply logistics. As part of Carrier Group.