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Diego Perez Email & Phone Number
Data Services Support Senior Manager
at
Momentum
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Data Services Support Senior Manager
Location
San Salvador, El Salvador
Company size
Who is Diego Perez? Overview
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Quick answer
Diego Perez is listed as Data Services Support Senior Manager at Momentum, a with 541 employees, based in San Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Diego Perez.
Diego Perez previously worked as Data Services Support Manager at Momentum Telecom and Network Operations Center (NOC) Supervisor at Metro Optical Solutions. Diego Perez holds Bachelor Of Business Administration - Bba, Busines from Esi School Of Management.
Company email context
Email format at Momentum
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Momentum
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Profile bio
About Diego Perez
As an innovative and passionate Operations Lead, I utilize excellent management skills to establish teams, devise strategies, and introduce innovative programs that drive customer and team achievements. My accountability and inspirational approach serve as a model for optimizing investor relations and nurturing employee growth. An out-of-the-box thinker, I am dedicated to enhancing project management through intuitive forecasting models and compelling presentations.My Areas of Expertise Include; Strategic Planning, International Development, Forecasting Models, Vendor & Partner Management, Customer Success, Project Management, Investor Relations, Meeting Coordination, Presentation Preparation, Trend IdentificationMy Career Highlights Include: - Growing and developing a fully remote data services support team for Momentum Telecom to expand the company's client base from 2 to 27 members with plans to hire ten more teammates. - Developing and implementing a tiered support team to optimize support and ticket handling. - Enhancing workforce scheduling to enforce 4-day work shifts at all times to improve team motivation.When I’m not in the office, you can find me spending time with my family, in the kitchen whipping up a new dish, or out hiking.
Listed skills include Technical Support, Call Centers, Troubleshooting, Customer Service, and 7 others.
Current workplace
Diego Perez's current company
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Momentum
7 roles
Diego Perez work experience
A career timeline built from the work history available for this profile.
Data Services Support Manager
- Developed support policies, objectives, new product support structure, and initiatives by building, mentoring, and growing a tiered support team through proactive scouting, recruiting, and training 20+ team members.- Enhanced relationships with third-party contractors and internal and external stakeholders.- Improved HR recruiting by understanding hiring, salary, training, holiday schedules, and applicable labor laws' cultural differences, including coordinating company parties, offsites, and local providers for bonus structure.
Network Operations Center (Noc) Supervisor
Metro Optical Solutions
- Reviewed and assigned complex trouble tickets to staff by overseeing daily operations to ensure accurate ticket handling and closing with adherence to service-level agreements.- Hired and trained 7+ new employees to enhance NOC product, system, and equipment evaluation.- Managed special projects and escalations by overseeing 13+ NOC staff members, including tailored performance evaluations, as the Manager of Network Operations assigned.
Mar 2018 - Jul 2019
Regional Manager (Central America)
Metro Optical Solutions
- Supported 2 managers by routinely conducting and reporting performance appraisals. - Enforced 100% adherence to company standards and procedures for proper strategic direction.- Ensured cost and operational efficiency by planning, evaluating, and optimizing strategies, including leading internal and stakeholder relations communications and negotiating contracts.
Mar 2016 - Jul 2019
Noc Technician
Metro Optical Solutions
Jul 2015 - Mar 2018
Tier 1 Technical Support Uverse
Jul 2014 - Jul 2015
May 2013 - Jul 2014
Team & coworkers
Colleagues at Momentum
Other employees you can reach at momentumtelecom.com. View company contacts for 541 employees →
WW
Wade Warren
Colleague at MomentumMarlton, New Jersey, United States
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MV
Marcela Vanessa Solórzano Pérez
Colleague at MomentumNicaragua
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EF
Ernest Floyd
Colleague at MomentumLenoir City, Tennessee, United States
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AO
Abbi Obermiller
Colleague at MomentumElyria, Ohio, United States
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GC
Gene Chauvin
Colleague at MomentumStone Mountain, Georgia, United States
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MG
Melissa Girard
Colleague at MomentumNew York City Metropolitan Area, United States
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JO
Jennifer O'Neill
Colleague at MomentumAtlanta Metropolitan Area, United States
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AC
Andi Cook
Colleague at MomentumJohns Island, South Carolina, United States
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CS
Carin Smith
Colleague at MomentumGreater Orlando, United States
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RS
Richard Stancavage
Colleague at MomentumMiddleburg, Florida, United States
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Wade Warren
Colleague at MomentumMarlton, New Jersey, United States
View →
MV
Marcela Vanessa Solórzano Pérez
Colleague at MomentumNicaragua
View →
EF
Ernest Floyd
Colleague at MomentumLenoir City, Tennessee, United States
View →
AO
Abbi Obermiller
Colleague at MomentumElyria, Ohio, United States
View →
GC
Gene Chauvin
Colleague at MomentumStone Mountain, Georgia, United States
View →
MG
Melissa Girard
Colleague at MomentumNew York City Metropolitan Area, United States
View →
JO
Jennifer O'Neill
Colleague at MomentumAtlanta Metropolitan Area, United States
View →
AC
Andi Cook
Colleague at MomentumJohns Island, South Carolina, United States
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CS
Carin Smith
Colleague at MomentumGreater Orlando, United States
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RS
Richard Stancavage
Colleague at MomentumMiddleburg, Florida, United States
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2 education records
Diego Perez education
Bachelor Of Business Administration - Bba, Busines
Education record
FAQ
Frequently asked questions about Diego Perez
Quick answers generated from the profile data available on this page.
What company does Diego Perez work for?
Diego Perez works for Momentum.
What is Diego Perez's role at Momentum?
Diego Perez is listed as Data Services Support Senior Manager at Momentum.
Where is Diego Perez based?
Diego Perez is based in San Salvador, El Salvador while working with Momentum.
What companies has Diego Perez worked for?
Diego Perez has worked for Momentum, Momentum Telecom, Metro Optical Solutions, At&T, and Choice Hotels International.
Who are Diego Perez's colleagues at Momentum?
Diego Perez's colleagues at Momentum include Wade Warren, Marcela Vanessa Solórzano Pérez, Ernest Floyd, Abbi Obermiller, and Gene Chauvin.
How can I contact Diego Perez?
You can use AeroLeads to view verified contact signals for Diego Perez at Momentum, including work email, phone, and LinkedIn data when available.
What schools did Diego Perez attend?
Diego Perez holds Bachelor Of Business Administration - Bba, Busines from Esi School Of Management.
What skills is Diego Perez known for?
Diego Perez is listed with skills including Technical Support, Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Networking, Telecommunications, and Computer Hardware.
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