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Dru Smith Email & Phone Number
Inside Sales Organization Manager
at
Sila Services
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✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Inside Sales Organization Manager
Location
Provo, Utah, United States
Company size
Who is Dru Smith? Overview
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Quick answer
Dru Smith is listed as Inside Sales Organization Manager at Sila Services, a company with 240 employees, based in Provo, Utah, United States. AeroLeads shows a matched LinkedIn profile for Dru Smith.
Dru Smith previously worked as Director Telesales at Burns And Mcbride and Supervisor at Frontier Communications. Dru Smith holds Master Of Business Administration - Mba from Western Governors University.
Company email context
Email format at Sila Services
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Sila Services
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Profile bio
About Dru Smith
Professional skilled at managing and motivating sales personnel and increasing company profits. Adept at recruiting employees, training and coaching sales teams, writing reports for senior managers, assessing sales performance, designing sales and marketing strategies, and overseeing the accounts of important clients. Sales expertise, excellent leadership skills, and a drive to help others achieve the goals they’ve set for themselves. I'm an experienced Director of Telesales with a demonstrated history of working in the consumer services industry. Strong sales professional with a Masters of Business Administration from Western Governors University.
Listed skills include Customer Service, Leadership, Sales, Microsoft Office, and 20 others.
Current workplace
Dru Smith's current company
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Sila Services
5 roles
Dru Smith work experience
A career timeline built from the work history available for this profile.
Director Telesales
Current
Burns And Mcbride
Increased the sales by 20% each campaign over previous campaign by rolling out A.P.C sales approach and sales dollars for purchases from company store.Recruit, hire, and develop the sale team by effectively utilizing the local universities job fairs to pull from the employee pool we were looking for. Develop the quality standards for the sales department..
Aug 2016 - Present
Supervisor
Accountable for team achieving of 68% Net Promoter Score (NPS). Through one-on-one development of agents the team averaged a 71% NPS.Conducted 2 call observations on each of my agents monthly in order to assure quality standards.Being tasked with a new support channel of chat. My team was able to develop the tone and voice of written communication to.
Dec 2014 - Apr 2016
Talent Development Coordinator - Csr Ii
Coordinated with training department on up training current talent. This position led to the sponsorship of events for Key Note speakers on Information Interviewing and Networking.Forged relationships with Corporate Responsibility to bring Volunteering to Utah. Expanding the culture of giving back to the communities they work in. Regional leader of the.
Oct 2011 - May 2013
Quality Assurance Specialist
Oversaw call observation for 40 agents and conducted side-by-sides weekly with agents. Providing them with the needed skills to meet the quality standards of the organization.Developed new quality grading scale and implemented floor wide. This streamlined the quality evaluations between all departments.Attended the month QA calibration meetings with the.
Feb 2009 - Oct 2011
3 education records
Dru Smith education
Master Of Business Administration - Mba
Bachelor Of Business Marketing Management, Business Administration And Management, General
Associate Of Science - As, Business, Management, Marketing, And Related Support Services
FAQ
Frequently asked questions about Dru Smith
Quick answers generated from the profile data available on this page.
What company does Dru Smith work for?
Dru Smith works for Sila Services.
What is Dru Smith's role at Sila Services?
Dru Smith is listed as Inside Sales Organization Manager at Sila Services.
Where is Dru Smith based?
Dru Smith is based in Provo, Utah, United States while working with Sila Services.
What companies has Dru Smith worked for?
Dru Smith has worked for Sila Services, Burns And Mcbride, Frontier Communications, and Cybersource.
How can I contact Dru Smith?
You can use AeroLeads to view verified contact signals for Dru Smith at Sila Services, including work email, phone, and LinkedIn data when available.
What schools did Dru Smith attend?
Dru Smith holds Master Of Business Administration - Mba from Western Governors University.
What skills is Dru Smith known for?
Dru Smith is listed with skills including Customer Service, Leadership, Sales, Microsoft Office, Management, Strategic Planning, Budgeting, and Quality Assurance.
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