Dawn is the CCO at Xennial Digital (formerly Mirum Miami). Dawn heads up the client relations and account teams at Xennial Digital who are working with corporate, educational and partner organizations to design and develop enterprise-level digital solutions, with a high focus on XR technologies (VR/AR/MR).After her experience as CMO and Executive Program Director for the Miami unit of global digital agency Mirum (part of WPP Group) as well as 20 years of experience in the industry, Dawn has joined Xennial Digital to focus on designing and developing meaningful digital experiences that enrich people's lives and help them enhance their knowledge.Through a strategic relationship with Softtek, a global provider of technology solutions, Dawn is also a Senior Advisor Digital Solutions providing expertise and consulting services to Softtek's clients.

Helping the current generation of learners find, consume and benefit from online visually striking and compelling educational content.

Sr. Strategic Analyst supporting web interactive technologies and websites. Specialize in Monetization, Interactive Business Strategies including Video Production, Interactive Engagement, Brand and Content recommendations, Content Management Systems, Ecommerce platforms and Social Networking Solutions.

Managed Marquee Sports Clients as Account Manager.Managed and trained Account Services Department Personnel, implemented departmental processes and managed Client Service Escalations.Managed day to day requests from clients on full suite of corporate products including Content Management Systems (CMS), Data Analytics, E-Marketing, E-Commerce, Ad Network Delivery, Message Boards/Blogs, Online Ticketing, Interactive Surveys, Video and Audio Streaming and CDN Network DeliveryRecommended new functionality based on industry best practices for High Content, Event Driven Websites. Solutioned and documented requirements for next generation Content Management System product.Provided Sales Demonstrations and Product Training to clients on application suite of products and industry best practices.Maintained cutting edge knowledge of emerging interactive technologies and recommended potential product solutions to clients and product development teams.

Supported 5 business units in Software Operations with regards to their current and future IT as well as process related needs. (Purchasing, Product Release, Distribution, Licensing and Commodity Management)Supported and guide the business units by instituting Industry Best Practices, future process flows, ISO documentation and desk reference guides.Maintain Project Web Pages and weekly status updates to Project Sponsors and Stakeholders.

Prepared Functional Specification for proprietary corporate applicationAssisted with Team Management during application software developmentUnit Tested products for final releasePrepared Departmental Quarterly Reports and Information systems project/departmental budgets.Collected and Maintained Business Requirements for 16 in-house applications effected by Self Clearing projectActed as interface between LPL and contracting company in charge of ConversionManaged Software Change Request (SCR) process for Self Clearing Conversion ProjectTroubleshot for CIO with regards to budgetary, project management and Conversion concerns