Dan Stark Email & Phone Number

San Antonio, Texas Metropolitan Area

United States

• Introduced KPIs to help target, focus and improve our Support offerings and to align Support Engineering with Dizzion strategic metrics and objectives.
• Provided guidance and support of Day, Evening, Overnight US based Teams, as well as off-shore Teams based in Philippines.
• Worked with Evening and Nights Teams to Train a Manager and Leads to help support the Shifts.
• Retained all duties of Sr. Technical Support Engineer due to staffing constraints.

San Antonio, Texas, United States

• Assist customers worldwide in support of their Horizon View Desktop environments ranging from Desktop pool adjustments to Deploying full environments.
• Support included troubleshooting Windows Server, Group Policy, Windows desktop operating systems, Horizon View software, VPN Tunnels, Routing and DNS.
• Work with Platform Architects on Deployment of new Hosts, PODs, and Storage arrays.
• Automation of tasks using PowerCLI, PowerShell and Python.
• Assist Customers in creating, managing and Troubleshooting their Active Directory 2-way, 1-way and Zero Trust sites, GPOs, DHCP, and DNS.
• Products supported include vSphere, Horizon View, App Volumes, Dynamic Environment Manager, VMware Identity Manager, Pure Storage (Purity), Cisco, Mellanox, Juniper, Arista, VYOS, VMWare NSX, Atlassian OpsGenie, JIRA.

Southern California

• Deployment and Management of VMWare vCenter 6.5, and configuration of vSphere 6.5 hosts and creation of clusters.
• Administration and maintenance of Cisco Switches and Routers throughout Headquarters.
• Introduced basic Help Desk ticket system leveraging OSTickets Open Source project.
• Migration of Mac OS Server based deployments to Debian and Windows based solutions

Corona And Ventura, California

• Deployment and administration of infrastructure on site to support new Corona, California offices.
• Support of multiple Navy, Army and Public Contracts ranging from Oracle BIEE, Databases, Configuration, Testing and Deployment of Server Hardware and migration to Virtualized Environments (On-Prem and Cloud).
• Migration from Microsoft Hyper-V and Zen Orchestrator to VMWare vCenter, AWS GovCloud,
• Creation and management of Active Directory OU’s, Sites and Services, GPOs, in accordance to DISA recommendations.
• Management of Virtualized Infrastructure in AWS GovCloud instances.

Riverside, California

Supervision and Guidance provided for 6 Associates, Inventory Tracking and Loss Prevention. Education and Troubleshooting of various beverages and their creation (Beer, Wine, Cider, Soda, and etc.).

Riverside, California

Provide guidance and advice to customers regarding best practices while Brewing and/or Fermenting beverages such as Beer, Cider, Wine and Soda.

Southern California

Accomplished IT Professional offering more than 16 years experience working with various aspects of Technology. From Computer Repair, Programming, Security and Network design, I lend my talents and experience to Businesses who wish to leverage the most out of their IT investments and help them plan ahead as they grow to help meet their needs.

Corona, California

Analyse, Recommend and Configure network hardware and services to help client gain the most use from their current IT Infrastructure investment. Helped deploy new devices (CIsco catalyst 3650 x3 with 10gb fiber link to all 3 buildings on campus.) and network monitoring (install, configure and tailor Spiceworks install to match their needs.).

Recommend, Prepare and Deploy Network Reconfiguration/Rehabilitation.Recommend, Research, Plan and Deploy Wireless IP Camera solution.Recommend, Research, Plan and Deploy Network Attached Storage solution using FreeNAS.

Various

Solutions-Focused and Team oriented Information Technology Professional with Substantial experience and outstanding skills covering multiple facets of the Information Technology Field, including Help Desk/Support Roles, Desktop and Server Administration, Web Design and Data Security.

Riverside, California

* Administrates and develops the RMSA.com website, traffic growth, UI and related Statistics systems.* Uses Python in Development of Interfaces and Conversions for POS Systems.* Provides Knowledge and Support of RMSA Retail Services and Products.

Riverside, California

While remaining with RMSA, moved over to POS Integrations.

Provide Consultation of Various aspects of Information Technology. From Network and Systems Deployment and Maintenance to Web Presence and Search Engine Optimization techniques (SEO).

Began as Computer Operator I in 2004 and excelled to become a Technical Analyst for the CompOps Department. Began Role as Software Developer II in 2007 until 2009 when I left the Organization.

Technical Analyst for Computer Operations Department of Credit Union.

Responsible for Multiple Data Processing tasks.

Administration and Support of Corporate Systems (Servers and Workstations).