Internal Infrastructure Support Specialist
CurrentProvision, deploy, and support MAC and Windows workstations for both new and existing staffManage access rights for internal systems and applications, ensuring SOX compliance and optimal security measures.Facilitate cross-functional collaboration, addressing intricate technical concerns, reporting issues, and contributing to innovative solutions across diverse IT departments.Provide efficient IT support, efficiently troubleshooting and documenting across diverse platforms (Slack, MS Teams, E-mail, JIRA, Service-Now Ticketing systems). Committed to SLA adherence.Spearhead Cisco Room Kit deployment, offering end-user and vendor support while managing administrative tasks