Negotiated and finalized contracts with new and existing customersSupervised the work of at least five team members, offering constructive feedback on their work performance.Set project timelines and kept teams on task to complete milestones according to schedule.Defined clear targets and objectives and communicated them to other team members.Collaborated with the input department to improve asset flow throughout the facility.Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track.Started as temp-to-hire and proceeded to grow and learn all the aspects of the ITAD corporation.

- Conducted quality control of mobile phone, laptop, desktop, or tablet devices.- Repaired and dismantled mobile phones for part requisition.- Managed a team of individuals for repairing and quality inspecting tablet devices.- Coordinated processing procedures among employees to utilize effective productivity in the workplace- Established rapport and correspondence with staff to delegate tasks and responsibilities.- Managed work instructions to be followed and created to a high degree of standards- Checked quality of mobile devices for compliance before shipments were sent to customers

Provided individual counseling and diagnostic assessments for clients ages 4-17, who were behaviorally, mentally, and/or emotionally impaired.Utilized cognitive behavioral therapy and trauma focused CBT interventions in therapy, multi-systemic therapy, crisis intervention and prevention.Participated in clinical supervision and program development to improve client services.Observed and monitored client behavior and responses to treatment.Provided comprehensive case management services, including treatment plans and connecting clients and families to appropriate resources.

Provided individual and group counseling, diagnostic assessments, and treatment plans for clients ages 5-17, who are behaviorally, mentally, and/or emotionally impaired.Utilized cognitive behavioral therapy and trauma focused CBT interventions in therapy, crisis intervention, and prevention.Developed and facilitated specialty groups with teens on self-esteem, anger management, and career goals to enhance social skills and school functioning.Displayed sensitivity to the cultural and linguistic needs of the clients and families served.Conducted therapeutic individual and family therapy sessions.