Providing services to Novartis Pharmaceuticals Corporation, act as liaison between Commercial IT Service Delivery and the Oncology Cell and Gene business to ensure services are aligned with business strategy, delivered to requirements, and satisfaction levels are achieved.• Develop the business cases and manage demand planning to support the global KYMRIAH Cares program including the patient case management CRM solution. Prepare budgets and investment proposals to obtain sponsorship and funding.• Collaborate with key stakeholders to assess and drive an interim solution for patient case management that supports the long-term strategy.

Lead and execute a variety of programs and projects in support of the North America Consumer Supply Chain Strategic Plan, delivering projects in a compliant and reliable manner, on-time, and within budget. Lead cross-functional teams through the planning process from defining the business case to post implementation, partnering with groups including Marketing, R&D, Finance, Legal, Regulatory, Manufacturing, Quality and Compliance, Planning, Packaging, etc. Track and report metrics to the supply chain project management office.• Manage a portfolio of projects including product reformulations of two iconic brands, Neutrogena and Ben Gay, to remove/change raw materials and ensure no adverse impact to supply chain reliability and customer service.• Lead a product stewardship project to fulfill the Company’s global public safety and care commitment of not manufacturing adult formulas/products (with parabens) of key brands (Neutrogena, Aveeno & Clean & Clear, etc.) by affecting the update of 40 formulas and updating packaging graphic changes.• Lead a reliability and business continuity project to protect access to a key customer/opinion-maker by implementing an induction seal under the cap of the one gallon bottle of Listerine to prevent leakage during secondary distribution.

Managed projects focused on effective implementation of regional North America planned compliance initiatives to contribute to achieving supply chain unit fill rate goal and advance customer service. Conducted assessments on impact of changes to the organization and created and executed implementation plans. Lead cross-functional teams through the planning process by partnering with groups such as Marketing, R&D, Finance, Legal, Regulatory, Manufacturing, Quality and Compliance, Planning, Packaging, etc. • Managed a portfolio of ~10 projects to support compliance initiatives and minimize the adverse impact to both the supply chain reliability and customer service. Conducted interviews to screen projects and assess objectives and business requirements. Working with project teams, established realistic schedules meeting business needs, facilitated risk assessment workshops and produced risk reports, and created project close-out documents including lessons learned. Lead project status review meetings. • Drove the improvement of the program’s planning process and tools and fostered an environment of awareness and visibility across the supply chain.• Conducted 11 of 27 risk workshops to assess the impact of the new Consumer Quality Policy Standards.

Managed a program to develop a single company wide solution to manage collaboration and services with all external stakeholders Covance works with in the conduct of their drug development services.• Effectively managed a diverse team from the business, IT and ~15 external consultants to lead the development of the initial phase of the solution.• Managed the initial phase of the internal tollgate process to ensure the project is appropriately resourced and funded. Managed the project budget, $5 million dollars, creating monthly forecasts and analyzing and explaining variances.• Managed a detailed project plan and ensured proper execution of workflows and milestones.• Reported project status to the team, PMO, and upper management through regular status reports and communication meetings.

Within a start up change management program and capability, managed projects focused on effective implementation of planned compliance initiatives to contribute to achieving unit fill rate goal. Conducted assessments on impact of changes to the organization and created and executed implementation plans. Lead cross-functional teams through the planning process by partnering with groups such as Quality and Compliance, Regulatory, R&D, Manufacturing, Marketing, Planning, Packaging, Global Transportation, Finance, Legal, etc.

Managed brand packaging design projects from early concept work through commercialization to maximize business impact. Facilitated global strategy meetings to drive the successful launch of design projects. Provided leadership, perspective and strong management & process skills in support of accomplishing the brand’s design goals.

Managed the implementation and execution of Tablet PC promotional campaigns for the Neurology & Oncology franchises utilizing Proscape and other technologies. Liaison between Marketing and agencies to develop business requirements for closed-loop marketing promotions and educational materials.

Managed the strategic planning, development and daily operations of intranet and internet services and solutions. Managed event logistics, webcast channel, and budget planning for events in support of Merck’s senior leadership team. Managed a team of full time employee and contract Web developers.

Managed the Public Affairs Intranet website and provided research and insights for internet presence and formulated approaches to leveraging software development to meet business goals. Managed the organization and operation of the Public Affairs Information Center (PAIC) library. Served as liaison with all Division resource centers to ensure effective coordination of networking efforts.

Developed and managed policies and programs for Public Affairs’ financial and information technology (IT) resources. Provided financial planning and analysis, budget control, capital planning, development and oversight of the long range financial plan. Collaborated with IT to develop and manage the information strategic plan. Managed the information systems planning and execution and drove the development, implementation and adoption of emerging internet technology.