1. Systems Availability• Preventative maintenance• Upgrades and replacements (software and hardware)• Backups of various systems and data• Staff rostering• System management• Manage the server checklist and procedures for operators • Develop & Manage various procedures & processes for department• Manage Monthly, weekly & daily system maintenance• Troubleshoot, research and resolve• Consolidate servers to simplify management( VM Systems and… Show more 1. Systems Availability• Preventative maintenance• Upgrades and replacements (software and hardware)• Backups of various systems and data• Staff rostering• System management• Manage the server checklist and procedures for operators • Develop & Manage various procedures & processes for department• Manage Monthly, weekly & daily system maintenance• Troubleshoot, research and resolve• Consolidate servers to simplify management( VM Systems and HyperV)• Ensure all ICT equipment and company information is maintained up to standards• Develop Data Security Plans2. IT Operations• Maintain valid Service Level Agreements with business• Manage calls according to SLA• Manage conflict situations ( Internal & External )• Maintain departmental operation standards• Manage projects3. Compliance • Comply with Gauteng Gaming Board requirements• Adhere to Internal controls, Standard operating procedures• Follow gaming directives• Comply with code of conduct • Adhere to Tsogo Sun HR and other policies• Manage various compliance requirements 4. Team Management5. Self-Management and Performance ownershipSupport on Windows Platforms- Windows 2003;2008;2012 Server, Active Directory, Exchange 2003;2013 & Windows NT• Support of the Acres Gaming System/TITO/SMART• Network Security• Dealing with Vendors and Service Level agreements• Training users on the different types of Software and Hardware• Solving of daily escalated problems from IT operators • Support on Database platforms SQL 2003, 2005 and 2008• Support on Cisco switches, routers and creation of VLANs including Call Manager and Voice Manager.• Installation and Configuration of Blade Servers and Backup structure (Data Protect and Symantec Backup exec backup Software) • Assist with Project Management and implementation relating to IT Services for the Business operations.• Assist with scoping, management, architecture and development of systems• Manage development Projects and Support staff Show less

1. Systems Availability• Preventative maintenance• Upgrades and replacements (software and hardware)• Backups of various systems and data• Staff rostering• System management• Manage the server checklist and procedures for operators• Develop & Manage various procedures & processes for department• Manage Monthly, weekly & daily system maintenance• Troubleshoot, research and resolve• Consolidate servers to simplify management( VM Systems and HyperV)•… Show more 1. Systems Availability• Preventative maintenance• Upgrades and replacements (software and hardware)• Backups of various systems and data• Staff rostering• System management• Manage the server checklist and procedures for operators• Develop & Manage various procedures & processes for department• Manage Monthly, weekly & daily system maintenance• Troubleshoot, research and resolve• Consolidate servers to simplify management( VM Systems and HyperV)• Ensure all ICT equipment and company information is maintained up to standards• Develop Data Security Plans2. IT Operations• Maintain valid Service Level Agreements with business• Manage calls according to SLA• Manage conflict situations ( Internal & External )• Maintain departmental operation standards• Manage projects3. Compliance• Comply with Gauteng Gaming Board requirements• Adhere to Internal controls, Standard operating procedures• Follow gaming directives• Comply with code of conduct• Adhere to Tsogo Sun HR and other policies• Manage various compliance requirements4. Team Management5. Self-Management and Performance ownershipSupport on Windows Platforms- Windows 2003;2008;2012 Server, Active Directory, Exchange 2003;2013 & Windows NT• Support of the Acres Gaming System/TITO/SMART• Network Security• Dealing with Vendors and Service Level agreements• Training users on the different types of Software and Hardware• Solving of daily escalated problems from IT operators• Support on Database platforms SQL 2003, 2005 and 2008• Support on Cisco switches, routers and creation of VLANs including Call Manager and Voice Manager.• Installation and Configuration of Blade Servers and Backup structure (Data Protect and Symantec Backup exec backup Software)• Assist with Project Management and implementation relating to IT Services for the Business operations.• Assist with scoping, management, architecture and development of systems• Manage development Projects and Support staff Show less