Duncan Smith Email & Phone Number

Alpharetta, Ga, Us

• Served as global process lead for quality assurance for digital transformation program, developing system design and executing testing for implementation of SAP S4 HANA Quality Management module, leading to robust global template solution.• Led solution development and execution for global automated Certificate of Analysis process, including scoping internal /external software options. Implemented pilot program and served as system admin, using TraceGains platform for automated certificate processing; early progress indicated significant reduction in manual entry / review of certificates.• Directed analytics, training, and Azure Dev Ops project management, maintaining team’s program progress, sprints, and overall timely execution.• Designed process mockups and interface designs, facilitating adoption of system and process design for the global template.

Roswell, Ga

• Championed North American Quality Management System (QMS) for Kimberly-Clark Professional, providing global support and coordination for system improvements and initiatives.• Developed and deployed sector-wide training programs for 750+ employees, addressing gaps and meeting internal and regulatory compliance requirements.• Traveled internationally (Europe, Asia, Latin America), facilitating training sessions and rolling out quality systems, enhancing global consistency.• Spearheaded audit compliance and implemented system enhancements, safeguarding certification and ensuring regulatory compliance.• Consulted on EtQ system improvements, driving efficiency and user adoption, and reducing regulatory / recall risks through both small- and large-scale projects.

Roswell, Georgia

• Headed analytics and reporting for North American QMS, developing custom dashboard and enterprise-wide metric, tracking and improving supplier quality performance.• Managed supplier quality initiatives, conducted internal and supplier audits, and developed quarterly quality newsletter, highlighting key business insights.

Roswell, Ga

• Controlled supply chain planning and inventory for Kimberly-Clark Professional’s Skincare business, leading production transition to external manufacturer and earning a Distinguished Performance Award for successful execution.• Oversaw tactical planning for finished goods and materials across multiple vendors and co-pack facilities, achieving inventory reduction targets while maintaining high service levels.

Roswell, Ga

• Orchestrated supply chain planning and inventory for 100+ products across 10 contract manufacturing sites, including co-pack, converting, and purchased finished goods vendors.• Led diverse planning functions such as co-pack, make-to-order, inventory management, import planning, subcontracting, and commercialization projects, ensuring efficient operations across numerous vendors.

Atlanta, Ga

• Drove high performance levels of quality by building a comprehensive quality program.• Developed a well structured training program to improve performance levels and quality.• Implemented quality control and 5S audits.• Ensured ISO 9001 Compliance for the facility.• Established calibration protocol for in-line scale checks.

Suwanee, Georgia

• Compiled monthly vendor quality reports.• Implemented statistical process control techniques.• Conducted a variety of projects including product/process improvement projects.• Developed quality standards.• Collaborated frequently with various departments and outside vendors.

Bachelor'S Of Science, Industrial Engineering Technology, Graduated Summa Cum Laude With A 3.94 / 4.0 Gpa

Activities and Societies: Institute of Industrial EngineersMinor: Business Administration Certificates: Six-Sigma Green Belt.

Pre-Engineering