Durgesh Kumar Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

ENDPOINT SECURITY – Cortex Xdr• Performing upgradation of the security products on regular basis.• Monitoring and working on the detection alerts on regular basis.• Exempting file & folder from the Cotex XDR as per the requirements.• Creating rule and policies to enhance the security as per the requirements.• Installing and troubleshooting Cortex XDR products on a different platform from CS console as well as manually• Troubleshooting disconnected or connection lost machines.• Creating and managing broker VM .

Delhi, India

ENDPOINT SECURITY – McAfee • Understanding the security measures present in infrastructure.• Performing up-gradation of the security products on regular basis. • Performing Daily Health check of ePO and database server. • Exempting file & folder from the ePO as per the requirements.• Performing daily threat analysis. • Working with product vendors for cases raised based on encountered issues and working with them to resolve the issue. • Installing and troubleshooting McAfee products on a different platform from EPO as well as manually • Creating process documents like Change Request Documentation, Technical SOP’S, etc. • Organizing client meeting on a weekly and monthly basis to discuss the day to day activity. • Participate in the CAB meeting and discussing the change request. • Successfully performed ePO up-gradation from 5.3.2 to 5.9.1 • Successfully performed ePO up-gradation from 5.9.1 to 5.10.9ENDPOINT SECURITY – Crowd Strike • Performing up-gradation of the security products on regular basis.• Monitoring and working on the detection alerts on regular basis.• Exempting file & folder from the Crowd-strike as per the requirements.• Creating rule and policies to enhance the security as per the requirements.

New Delhi Area, India

• Working for ICEGATE (Indian Customs and Central Excise Electronic Commerce/Electronic Data interchange (EC/EDI) Gateway) Project.• Responsible for monitoring GXS & Web-method server.• Providing L1 support to Application Team (Method Team & GXS Team).• Handling the E-filling system of Custom.• Responsible for monitoring ICEGATE Web site (www.icegate.gov.in).• Responsible to handle the Technical Helpdesk Team.• Providing License services to Users for Registration in Custom.• Working on HP Open View (Citrix) for Ticket logging.• Providing 24*7 supports to users for CBEC (Central Board of Excise and Customs).• Monitoring Unix servers logs• Performing daily Unix L1 tasks • Server monitoring by different utilities.