Dushyanth Ramesh Email & Phone Number

Chennai Area, India

Preparing the customer profile based on risk, for Isle of man and channel Island Transaction monitoring, Google screening on and World check Validating Customer Address& Id Proof, Passport validation, Certified verification and Signature Communicating and Escalating the issues with the customer profile to the onshore Team through mail for inadequate or missing information We make sure that the Global standards have been followed for our customers.

Chennai Area, India

Preparing profile on Companies located in Middle East, Africa and South Asia Regions Performing in process quality assurance checks data collected through web search and the same was validated through call or not. Designed quality regulations and evaluations based on monitoring of data. Set and verified standards of quality for both Research and data entry. Provided employees with relevant Quality Control training – Provided QA training and prepared presentations for the process. Consistently sent immediate email to Team Leader and provided instant feedback on performance concerns of the associates. Participated in internal calibrations with Quality and Operations and ensured consistent scoring. Tracked call results and conducted trend analysis based on results of monitors and improved quality and training needs. Track all process changes and communicate to the team consistently Analyzing errors on the report both Research and Data Entry Analyzing data from client databases, extracting and formatting the data to reports. Involved in measuring metrics at a team level and individual level on a periodic basisEscalate issues through the pre-defined escalation mechanism

Chennai Area, India

A/C payable receives the invoice through PEGA we will search the supplier and find out the right one.We will capture the invoice details from the invoice The transaction done by bank are duly paid without any outstanding and current balance and if we find any outstanding corrective entries are passed form their rectificationWe will calculate the sales tax and send to the payment if any clarification we will contact the client via email or callCommunicate with business to resolve issues prior to processing transactions.Track all process changes and communicate to the team consistently.Periodically monitoring and reporting to the Client team and Cognizant management.Analyzing data from client databases, extracting and formatting the data to reports for the client.Involved in measuring metrics at a team level and individual level on a periodic basis. Escalate issues through the pre-defined escalation mechanism

Master Of Business Administration (M.B.A.), Banking And Financial Support Services, A

Bachelor’S Degree, Business/Commerce, General, B