Dustin Baker

Dustin Baker Email and Phone Number

Director of Infrastructure and Systems @ University of North Carolina Asheville
Asheville, NC, US
Dustin Baker's Location
Asheville, North Carolina, United States, United States
About Dustin Baker

I started my path in IT early on when I joined the US Air Force. Not only did I learn how technology could be leveraged in many aspects, but I also learned how vital it is to protect those assets through sound cybersecurity practices. This defined the rest of my career, the balance between IT Operations and Cybersecurity. While I enjoyed the lessons learned in the military, both active duty and as a civilian, I decided to apply the lessons I learned to the public sector, with a focus on organizations that had a focus on helping others. I have led some amazing teams in multiple healthcare organizations, developing cybersecurity programs while also leading teams to develop new technology platforms and infrastructures to support patients evolving healthcare in more and more IT-centric model. I now have the privilege to apply all those lessons learned to higher education leading an amazing team as we look at opportunities to leverage more SaaS and cloud-based solutions for students. I will never get away from my roots as a network engineer, but truly have a passion for bringing the right groups of individuals together to develop IT solutions that both meet the demand of our customer base while ensuring the protection of sensitive data through sound IT security practices. Professional skills:Project Management | Team Development | IT Strategic Planning | Network Engineering | Systems Engineering| Cybersecurity Engineering | Agile Development | SaaSDomain KnowledgeIT and Data Security | IT Management Software | Enterprise Software | EMR Software | IT Governance

Dustin Baker's Current Company Details
University of North Carolina Asheville

University Of North Carolina Asheville

View
Director of Infrastructure and Systems
Asheville, NC, US
Website:
nemac.unca.edu
Employees:
16
Dustin Baker Work Experience Details
  • University Of North Carolina Asheville
    Director Of Infrastructure And Systems
    University Of North Carolina Asheville
    Asheville, Nc, Us
  • University Of North Carolina Asheville
    Interim Associate Cio
    University Of North Carolina Asheville Jan 2023 - Present
    Asheville, North Carolina, United States
    The Associate CIO serves as the second-in-command and the chief operating officer ofthe IT organization responsible for the design, development, release, and maintenanceof technology systems and services for all enterprise business functions. This technical,operations-centered senior IT executive role is seen as a trusted partner of theorganization in leading IT to become a highly reliable, business-oriented organization.With the associate role focusing on the "run" aspect of IT, this enables the CIO to focuson the "grow" and "transform" aspects of IT through working with customers, buildingstrong relationships with senior management and key stakeholders, driving innovationand differentiated IT strategy, and improving the business value of IT.
  • University Of North Carolina Asheville
    Director Of Infrastructure And Systems
    University Of North Carolina Asheville Jul 2021 - Present
    Asheville, North Carolina, United States
     Overall responsibility for the daily management, operation and design of the campus data networkand related internet connectivity. This includes the campus fiber optic backbone, cable plant andthe core network hardware (routers, firewalls, edge switch devices, wireless access points, etc.)2 of 4 2/26/2021, 8:53 AMand software management/performance tools. Required technical knowledge may includeperformance and security monitoring, equipment configuration changes, firewall management andexternal connectivity issues. Managerial responsibilities include supervision of Network Analysts,needs analysis and network design development, network installations /upgrades, DNS, DHCP,VLAN, subnet implementations, and related equipment maintenance contracts. Consultation,development, and implementation of network policy and enforcement issues. Overall responsibility for the daily management and operation of the central computing systems. This is a multiplatform environment that serves both the Administrative and Academic computing areas. Technical duties include performance and security monitoring, account administration, and end-user problem resolution. Managerial duties include supervision of the System Programmers/Managers, approval of system configuration changes, software, and hardwareinstalls/upgrades, priority setting, on-site and off-site backup and recovery, consultation on application development/integration projects and hardware /software maintenance contracts Leadership and consultation on ITS special projects and task forces. Initiate and provideconsultation on ITS policy development and review. UNCA Campus Representative at state meetings, committees, and projectswhich may include: UNC CAUSE member, NCREN Advisory Committee member, primary contactwith NCREN personnel for the campus Internet gateway, work with Educational Research Consortium(ERC), Asheville Chamber of Commerce. EDP Audit – Consultation with the State EDP audit team asrequired.
  • Gpm, Corp
    Director Information Technology And Security
    Gpm, Corp Oct 2019 - Jul 2022
    Asheville, North Carolina, United States
    Led multiple function teams in the effort to ensure all systems, virtual environments, and applications were designed, configured, and deployed securely, efficiently, on budget, and on time.  Coordinate R&D for EHR applications enhancements regarding security engineering and infrastructure deployment Led team maintaining two data centers in a clustered VM environment supporting a 24x7 production environment Developed and maintained Corporate, IT, and Security policies as well as interfaced with external auditors Manage multiple departmental functions within a broader corporate structure; developed department goals to support corporate strategic objectives Overhauled security program: removed ineffective applications and introduced automation to security intelligence Provided performance management, coaching and staff development, and ongoing support to department leadership
  • Mission Health
    Senior Security Engineer
    Mission Health Apr 2018 - Oct 2019
    Asheville, North Carolina, United States
    Led security team both in day-to-day operations as well as strategic planning. Worked with senior leadership to identify external/internal risk and develop cost-based mitigation strategies. Engineered, deployed, and integrated security systems across multiple sites and coordinated alert escalation across numerous departments. Reviewed/approved security configuration request, system modification request and direct team members during investigations/malware tracking, coordinating departmental communications and strategic planning Conducted security reviews through change management board as well as assessed all new technology proposals utilizing risk assessment team to ensure a balance between security and technology deployment was met Prepared, maintained, and upheld logging, reporting, and statistical monitoring of performance metrics; ensured enterprise data integrity and security to reflect business needs and industry best practices. Conducted budget planning; negotiated and oversaw the work of vendors and contractors.
  • Ntca–The Rural Broadband Association
    Senior Network & Systems Engineer
    Ntca–The Rural Broadband Association Oct 2016 - Apr 2018
    Asheville, North Carolina, United States
    Managed all system, security, and network operations for North Carolina office. Coordinated IT integrations across multiple offices and ensured customer-facing application availability 24/7. Responsible for engineering, implementation, and troubleshooting on all network equipment to include internal and external boundary devices, SAN solutions, Virtual Private Networks, Windows servers, and network security systems  Developed IT strategic plans with leadership and engineered/deployed solutions to meet those goals Worked with the VA to develop the first remote site virtual doctor’s office for veterans living in remote locations
  • United States Air Force
    Network Manager- Defense Cyber Security Engineer
    United States Air Force Apr 1999 - Sep 2016
    Multiple Locations
    Led network services and engineering for the Air Force climatology data repositories. Deployed and maintained servers, SAN solutions and performed security risk assessments. Engineered communications solutions for secure remote data transfers.  Led team of 30 for engineering and deploying of all network, server, and security systems.  Acted as Information Assurance officer for the Naval Oceanographic domains, coordinated IA efforts across multiple offices.  Maintained three separate IT domains, each with a complete IT stack with production and security requirements  Coordinated cross-departmental and inter-agency projects to supporting internal IT and production enhancements Led technical refresh of unclassified domain coordinating installation and configuration of systems with local administrators and Defense Information Systems Engineers Managed $18M of IT assets across multiple squadrons Project manager for server consolidation effort migrating from physical systems to a VM cluster environment

Frequently Asked Questions about Dustin Baker

What company does Dustin Baker work for?

Dustin Baker works for University Of North Carolina Asheville

What is Dustin Baker's role at the current company?

Dustin Baker's current role is Director of Infrastructure and Systems.

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