Dustin Baker Email and Phone Number
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As in information technology professional with nearly two decades of experience, I am well aware of the impact strong IT leadership and technology optimization brings to a business.โถ THE VALUE I BRING:With career progression that includes senior IT and organizational leadership experience, I have been quite successful promoting IT as a value-add resource by driving business decisions through technology innovation for global organizations. By establishing the IT function as a partner to the business, I have leveraged technology to execute strategic business outcomes while reducing the total cost of technology ownership while maximizing its ROI. โถ SOME HIGHIGHTS AND QUALIFICATIONS:โ Certified Chief Information Security Officer (CISO)โ Well versed in driving business and technology transformation through continuous process improvement, IT strategy, automation, standardization, and infrastructure optimization. โ Expertise in architecting, building, operating, and improving scalable and mission-critical systems and customer-facing applications.โ History of delivering tangible and sustained technology ROI.โ Advised and aligned senior leadership on establishing the vital role technology as an effective and proven business enabler.โ Recognized as an energetic leader who is focused on building highly collaborative and effective teams.โ Developed and executed technology roadmaps and operations strategies, budgets, and projects.โถ MY AREAS OF EXPERTISE:IT & Technology Leadership โฌ Business & Technology Transformation โฌ Technology Risk Management โฌ IT Service & Support Governance โฌ Project Management โฌ Business Process Automation โฌ Digital Transformation โฌ Business Continuity โฌ Disaster Recovery โฌ IT Security & Privacy โฌ Cross-functional & Organizational Leadershipโถ CONTACT ME:You can reach me through LinkedIn or at dustinb@cm-it.com
Smarsh
View- Website:
- smarsh.com
- Employees:
- 204
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Director, Infrastructure And It Service ManagementSmarsh Sep 2024 - PresentPortland, Or, UsDirecting the internal IT Operations and Service Desk teams supporting Networking, Endpoints, RBAC, Application Stack Management/Automation, Security, and more.
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Director Of It OperationsPluralsight Mar 2022 - Sep 2024Draper, Ut, UsIn this role I am responsible for leading a global team of professionals in building technical best practices for operating a SaaS business environment and cloud infrastructure. Mentoring remains a significant component to my role as I guide the IT organization and the technical strategies and programs that solidify ITโs role as a driver of business decision-making and success.Using technology and building coalitions around prioritizing business initiatives, my objectives for this role include:โ Providing technical strategies and programs that align business requirements with overall business strategy.โ Solving complex business, process, and technical issues.โ Automating standard application provisioning/de-provisioning, redesigning VMware Workspace One implementation, and managing endpoint solutions.โ Leading building/technology design and team build out of India Tech Center.โ Driving transition from non-enterprise to enterprise tools and solutions. -
Director Of It Service & SupportPluralsight Mar 2020 - Apr 2022Draper, Ut, UsI joined Pluralsight to lead IT service desk and deskside support teams in providing continuous and exceptional IT service delivery and corporate service continuity for all employees while driving the companyโs vision of how to provide the best possible employee technology experience.In providing technical oversight for IT service and support functions, I managed support for over 300 enterprise applications.I was also a member of Pluralsightโs Security Board of Governors and the Pluralsight Leadership Advisory Board. In this role I:โ Rebuilt global internal service desk team.โ Mentored leaders in establishing executive accountability across data delivery and customer interaction response.โ Implemented ServiceNow ITSM.โ Mentored 9 team members into senior roles.
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Chief Technology OfficerData2Logistics Mar 2018 - Jul 2019Fort Myers, Fl, UsI was hired as a member of the senior management team to provide strategic oversight and direction in defining a technical vision and roadmap that aligns with overall business strategy. In this role I led strategic technological, resource, systems, and infrastructure planning and implementation, communicated technology roadmap to both partners and investors, and managed a team of 40! Development, DevOps, system administration, QA, data integrity, security, networking, helpdesk, application support, and EDI managers and professionals. Highlights of my accomplishments in this role include:โ Set two-year plan for creating the technology strategy for recovering from 20 years of technology debt through new greenfield initiatives and long-term vision.โ Spearheaded the full process, procedure, and technical audit of GDPR requirements, design remediation plan, and multimillion-dollar implementation budget. โ Integrated and built DevOps team and process into the development cycle.Transitioned to an Agile workflow operation.โ Established a new client-facing technology team and data integrity teams. โ Chaired the companyโs Security Board in partnership with security team and cross-functional development, security, compliance, system administration, network, and database managers. -
Senior It ManagerAcademy Mortgage Corporation Oct 2014 - Mar 2018Draper, Utah, UsI was recruited to this role to strengthen the companyโs corporate IT environment while managing Tier-3 support team, processes, and escalation management functions.I eventually expanded my scope of responsibility to include management oversight of ITS desktop engineering, database management, and DevOps teams.Noted highlights in this role include:โ Managed day-to-day and set the strategic tone for all infrastructure and endpoint solutions, security technologies, database operations, and auto deployments across the corporate environment of 400+ virtual machines.โ Accountable for all backup solutions and network-based storage solutions, mobile and desktop endpoints, desktop/email, and disaster recovery solutions. โ Managed a staff of over 30 professionals and a multimillion-dollar operating budget. โ Co-d digital transformation strategy for transition to full Bot/AI supported tasks, leading to multimillion-dollar savings over two years.โ Delivered security improvements that increased data and endpoint control with regulatory compliance that enabled business across 48 states. โ Project managed $1M initiative and a team of 20 on relocating the companyโs data center, $6M in hardware, and all corporate intellectual data in a 48-hour dark period.โ Director of a $2M initiative and a 10-member team in re-architecting existing data management structure, data flows, and procedures that created a single holistic solution and stabilized data structure. -
Senior Systems EngineerTrusted Network Solutions Feb 2013 - Oct 2014During my time as senior systems engineer I translated customer requirements into full technology solutions, defined network infrastructure and security project scope, oversaw technology design, resource, and budgetary requirements, and created project schedules and post-implementation support plans. Contributions include:โ Served as the lead project manager for all wireless projects and subject matter expert for Aruba wireless technology and related support. โ Consistently exceeded monthly revenue targets.โ Led the department in revenue attainment (100+%) while maintaining a 90+% utilization rate.โ Built a new Windows 2012 R2 cluster environment with BitLocker encryption. โ Integrated failing systems from two separate companies into an encrypted, Active Directory/Group Policy-based security access structure.
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It ManagerAmirsys, Inc. Jul 2007 - Feb 2013As IT manager I was responsible for providing leadership and operational direction for day-to-day network and server operations, support functions, projects, contracts, and staff.My responsibilities extended to IT infrastructure, technology, development, and processes, and leveraging evolving technologies to promote company growth and operational best practices.Highlights include:โ Built the companyโs core technology, managing network growth from one core server to an environment comprised of 30,000 users worldwide and 30+ Windows and Linux-based virtual servers.โ Oversaw the relocation of corporate offices with direct responsibility for the planning and execution of system and equipment installation, VPN connectivity, and services. โ Flawlessly executed two relocation projects with no loss of data or billable time to the company.โ Removed single point of failure for multiple applications, increasing performance and reliability for crucial systems.
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System AdministratorExegesys, Inc. Apr 2002 - Oct 2004I held full responsibility for the management, maintenance, configuration, installation, and reliability of system uptime, performance, security, and resources. My earlier responsibilities extended to the management of Microsoft and HP 3000 systems including applications support and administration of T1s, Firewalls, and Active Directory. I was also the primary point of contact for customer support and network administration.
Dustin Baker Skills
Dustin Baker Education Details
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University Of PhoenixBusiness Science -
University Of PhoenixBusiness Management
Frequently Asked Questions about Dustin Baker
What company does Dustin Baker work for?
Dustin Baker works for Smarsh
What is Dustin Baker's role at the current company?
Dustin Baker's current role is Director of IT Operations ๐น Director of Information Technology ๐น CISO Certified Information Technology Executive ๐น Creator of Followers ๐น Mentor.
What is Dustin Baker's email address?
Dustin Baker's email address is du****@****-it.com
What is Dustin Baker's direct phone number?
Dustin Baker's direct phone number is (801)-485*****
What schools did Dustin Baker attend?
Dustin Baker attended University Of Phoenix, University Of Phoenix.
What are some of Dustin Baker's interests?
Dustin Baker has interest in Family, Children, Economic Empowerment, Outdoor Activities, Health, Education, Environment, Science And Technology, Old Cars, Bowling.
What skills is Dustin Baker known for?
Dustin Baker has skills like Firewalls, Networking, Servers, Cisco Technologies, Active Directory, Agile Methodologies, Purchasing, System Administration, Management, Technical Support, Leadership, Project Management.
Who are Dustin Baker's colleagues?
Dustin Baker's colleagues are Christopher Kreusser, Salim Kuniyil, Kianny Pรฉrez Chaves, Maya Arastuie, Ms, Richard Clark, Matt Florio, Sridhar Uppu.
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