Dong Vu Phuong Nam Email & Phone Number

Ho Chi Minh City, Vietnam

District 10, Ho Chi Minh City, Vietnam

- Working closely with business partners to find out the problems and understand business needs- Analyze the business operation process to provide solutions for the system- Convert the requirements/needs into Product Requirement Document, User Story that can be used by the development team and stakeholders- Manage the product backlogs and the priority based on business objectives- Working closely with the development team to design, validate, and manage the implementation of the… Show more - Working closely with business partners to find out the problems and understand business needs- Analyze the business operation process to provide solutions for the system- Convert the requirements/needs into Product Requirement Document, User Story that can be used by the development team and stakeholders- Manage the product backlogs and the priority based on business objectives- Working closely with the development team to design, validate, and manage the implementation of the solutions to requirements in applying SCRUM Agile Methodology- Manage multiple products, with responsibility for ensuring that deliverables are understood and releases are delivered on time- Producing wireframes, mockups, prototypes, and user interaction diagrams using Figma- Support UAT in testing, and verifying bugs/issues- Monitoring products and tracking new features, analyzing what features need to be improved- Using JIRA and Confluence to mange backlogs/issues/tasks and documentation Show less

District 7, Ho Chi Minh City, Vietnam

- HRIS management:• Manage and operate Human Resources Information Systen (HRIS) related to technical operations and database management (using SQL Server).• Be responsible for user manuals and training to end users.• Provide technical support, troubleshooting, and guidance to HRIS users (Local and Expat) via verbal communication, email and service management.• Collaborate with C&B Team to identify system improvements and enhancements, recommends and implements solutions.•… Show more - HRIS management:• Manage and operate Human Resources Information Systen (HRIS) related to technical operations and database management (using SQL Server).• Be responsible for user manuals and training to end users.• Provide technical support, troubleshooting, and guidance to HRIS users (Local and Expat) via verbal communication, email and service management.• Collaborate with C&B Team to identify system improvements and enhancements, recommends and implements solutions.• Be a liaison between HR (C&B Team), external vendors, and other stakeholders for HRIS design and implementation projects.• Manage permissions, access, personalization, and similar system operations and settings for HRIS users.• Participate in the creation of new queries and reports as needed.• Work closely with stakeholders to analyze business and user needs, documentation of requirements and translation into proper system requirement specifications.• Ensure system compliance with data security and privacy requirements.• Involved in building, standardization the HR internal processes (using Microsoft Visio).- Flexible Benefits (FlexB) Program development:• Play Business Analyst and Project Manager role.• Worked closely with C&B Team to build, develop and craft the FlexB internal processes, policies.• Worked closely with the internal tech team to develop the FlexB system (Web portal and Mobile app) and integrate with HRIS.• In charge of planning the project timeline and manage to ensure the project in time.• Take responsibility to present the project for seeking the ideas, inputs and approvals from the high levels (C&B Manager and Human Resource Director).• Corporate with tech team to model the data flow, prepare UI mock-up, analyst UX design.• Conduct the implementation plan for Phu My Hung and its subsidiaries. Show less

District 7, Ho Chi Minh City, Vietnam

• Support Sale Team in pre-sales meeting to present the demo and consultant business process solution for customers (Payroll and Human Resource Management System).• Participate in survey requirements, analyzing business processes of customers (Payroll and Human Resource Management System).• Make documents which are Project Plan, Project Resource Estimation, Project Cost, User Requirement Document, User Manual, Installation Manual, Database Detail Design, Test Scenario, Test Script, Test… Show more • Support Sale Team in pre-sales meeting to present the demo and consultant business process solution for customers (Payroll and Human Resource Management System).• Participate in survey requirements, analyzing business processes of customers (Payroll and Human Resource Management System).• Make documents which are Project Plan, Project Resource Estimation, Project Cost, User Requirement Document, User Manual, Installation Manual, Database Detail Design, Test Scenario, Test Script, Test Case...• Software configuration according to User Requirements Document.• Analyze and develop the customizations according to User Requirements Document and current Core System.• In charge of writting the technical analyst document for new funtions/features by preparing UI mock-up, making UX description based on user requirements.• Corporate with Tech Team to research and find out integration solutions with other systems such as: ERP System, Banking System, Recruitment Website...• Take responsibility to check and test internally the Core System for new functions/features before the implementation.• Conduct theory training and transferring the software system to customers.• Support users to operate the system.• Support customers in software engineering issues during the operation.• Consultant System Process and Customer's Business Process.• Be responsible for planning and assigning tasks for project team members.• Control project plan, follow the resources and fees.• Make project daily reports and weekly reports.• Software tool to use: SQL Server, Visual Studio, Jira, SVN, Whizible, Microsoft Project, Microsoft Office, Microsoft Visio... Show less