• Build a workshop series with New York State Council (NYSCA) on the Arts to provide 25 workshops statewide to arts and culture organizations for fiscal years 2024 and 2025• Collaborate with the NYSCA team on the management and distribution of the workshop series• Create and review applications for Project Partners, Evaluators, and workshop recipients• Hire and manage fourteen Project Partners nationwide to facilitate workshops• Facilitate informational sessions and trainings for all customized learning programming and new hires including Project Partners and Evaluator • Spearhead and manage all workshop client relationships from the start of client inquiry or application to workshop implementation and assessment• Hire and manage evaluator for the NYSCA workshop series with built-in qualitative and quantitative data assessments for fiscal years 2024 and 2025• Evaluate and edit all facilitation tools for workshops• Create and share department promotional assets across social media platforms for the organization• Manage department budget of $250,000 for program growth and all expenses

• Spearheaded all communications relating to campaigns, providing a high level of customer service to ioby Leaders through intake to disbursement• Resolved system clog points in ioby leader funnel to support functional and organizational efforts for KPIs• Collaborated and supported 250+ ioby Leaders fundraise over $1M around the country• Strengthen brand perception and further satisfy ioby’s strategic goals of building a fundraising curriculum • Ensured compliance and tracked resources for planned campaign disbursement for timely delivery to the ioby Leader• Created new directive tools to enhance training and efficiency in of campaign disbursements to junior staff• Used market analysis and ioby’s strategic vision to successfully amplify the brand community presence via social media with the marketing team

• Collaborated with Estee Lauder, Nike, Shea Moisture, AKQA, Meta, Berklee College of Music, and more to design corporate business strategies and grow customer base, profits, and internal development• Drafted and executed client briefs to develop project plans with timelines averaging 4-12 weeks and budgets of up to $250k• Built and maintained strong working relationships with clients and colleagues globally and regularly communicated project developments to provide early warning of potential challenges and offer solutions to mitigate risks • Utilized both qualitative and quantitative research with primary and secondary sources to determine technical solutions and deliver vital feedback to match project needs assessments and meet project goals• Facilitated, designed, and conducted multi-city qualitative research workshops to ensure all parties were given actionable, data-driven insights for project development• Created and developed decks for business executives on strategies for business recommendations, team building, and creative development• Provided strategic recommendations for customer-focused outcomes and deliverables scalable to produce improved results and profit margins for corporate business models

• Spearheaded all communications relating to campaigns, providing a high level of customer service to ioby Leaders through intake to disbursement• Resolved system clog points in ioby leader funnel to support functional and organizational efforts for KPIs• Collaborated and supported 250+ ioby Leaders fundraise over $1M around the country• Strengthen brand perception and further satisfy ioby’s strategic goals of building a fundraising curriculum • Ensured compliance and tracked resources for planned campaign disbursement for timely delivery to the ioby Leader• Created new directive tools to enhance training and efficiency in of campaign disbursements to junior staff• Used market analysis and ioby’s strategic vision to successfully amplify the brand community presence via social media with the marketing team

• Create a bi-weekly podcast on life, culture, faith, and their intersections • Book interviews for episodes • Edit audio files and upload them for listening • Promote and share post across all social media platforms

• Build a website to house content• Research history, current events, popular culture• Write both articles and fictional pieces for publication• Configure and web host The Intersection Podcast audio files• Promote and share posts across all social media platforms

• Reviewed and routed of incoming and outgoing prepress material including but not limited to proofs art files, sample books• Updated titles status in EPIC prepress system• Communicated with vendors regarding prepress schedules, safety testing, and quotes• Reviewed incoming vendor quotes, monitor against budget and enter into EPIC• Reviewed and codeed vendor invoices and booking reports in Excel• Monitored prepress schedules to obtain approval in a timely manner to meet prepress schedules

• Worked with the CEO to write and edit weekly Fierce Friday posts using the WordPress CMS• Load, proof, and send targeted email messages using Mail Chimp• Collaborated and edit and work on Fierce Fall Campaign using Google Apps• Created copy for events and webinars using Eventbrite for Fierce Fall Campaign

• Received and screened telephone calls and/or visitors to the office exercising good judgment, diplomacy, and tact. • Assisted senior leadership with the preparation of high-level presentations on a timely basis.• Coordinated corporate meetings and events• Communicated with both existing and potential customers, vendors, and employees, both domestic and international, on a regular basis in a professional manner.• Handled confidential and time-sensitive information, data, correspondence, and reporting.• Sorted and file invoices for accounting

• Assisted management in creating store visual displays and promotions for all accessories which has pushed sales• Oversaw processing of inbound and outbound merchandise shipments• Assisted management in achieving sales goals and objectives• Engaged customers by offering superior customer service by offering superior product knowledge and resolving complaints or concerns to reach sales goals

• Greeted and directed all incoming calls and clients to staff• Intercepted all mail and packaging• Input client information in the company database• Sent out all gifts to clients

• Researched current marketing trends; compiled summary reports• Curated content for media channels• Developed strategies to increase engagement and interaction

• Educated and on-board prospective members • Developed strategic plans to increase campus membership• Generated membership enrollment reports• Created brand awareness through sponsored events

• Created and manage written content for social media accounts• Assisted in campaign development• Provided recommendations for how to best leverage emerging social platforms• Attended local events to spread brand awareness

• Wrote and shared my experience with future and current study abroad students• Photographed the various landscapes of Europe

• Create post to increase engagement and improve brand awareness• Develop and execute social media campaigns • Maintain editorial calendar for promotional events• Provide feedback on content effectiveness and recommend future strategies/tactics

• Attended concerts, symphonies, musicals• Evaluated and wrote a review and synopsis for concert performances• Met critical delivery timeline for 24 hour to documented/post the performance