Dwayne Davis Email & Phone Number

Garden City, NY, US

Atlanta, Georgia, United States

Greater New York City Area

• Work alongside team to implement SigmaCare, a fully customizable electronic medical record (EMR), including but not limited to computerized physician order entry, progress notes, care plans, MDS, lab results, reporting.
• Analyze and perform system configuration changes based on staff training and meetings.
• Maintain communication between facility and implementation team to ensure smooth transition for end users.
• Provide on-site support to nursing home staff members during Go-Live phases.
• Assist in the analysis and adoption of the organization’s workflow to match with SigmaCare’s workflow.

Westbury, NY

- Analyzed and processed member and physician sensitive information while ensuring integrity and confidentiality.- Worked with other analysts to develop improvements, modifications and enhancements in claim resolution- Identified provider issues at network level; develop methods to prevent the issues from reoccurring, and present corrective action.

Garden City, NY

- Utilized unique knowledge of technology and customer service to offer very knowledgeable client based computer, mobile, and IT services.- Assisted with the organization, inventory, and accounting of store merchandise.- Worked successfully with floor staff to provide requested computers and devices in an efficient fashion that routinely exceeded customer.

B.S. Healthcare Informatics, Healthcare, Information Technology

Education record