Dwayne Howard Email & Phone Number

Denver Tech Center

Englewood, Co

Atlanta, Ga

• Using the Cox lab, performed testing on new hardware/software platforms being added to Cox’s Digital Broadband Delivery System (DBDS) for their Go All Digital (National) Project.• Provisioned, tested, and configured new hardware components that will support Cisco’s uDTA and EC Controllers, attached to Cox’s DBDS. • Actively participate in a program of continuous improvement of platform documentation• Made recommendations and assist in implementation of plans that enhance technical operation, compliance with rules and regulations, and to facilitate the deployment of new technology.• Managed portions of the project (site location) with other teams/members to confirm delivery intervals, validate critical dates and milestones to ensure delivery of services stay on targeted completion dates.• Tested, upgraded and provisioned ROSAVSM hardware for uDTA services.• Software, hardware verification/testing of Cisco’s VSM, PCG, and DCM II (netcrypt) • Coordinated with headend technicians, network engineers as well as vendors to insure the successful operation of services pre and post cut-over. • Perform continuous maintenance of the Network Broadband infrastructure which involves testing, upgrades and deployment of ASI, DVB, IP, Multicast, Video and RF associated elements in various headends/MTCs.• OJT transport training on the Motorola CAP 1000.• OJT training on Motorola DAC.Continued experience with Cisco UCS, VMware, EC, Settops, and VOD.

Lawrenceville, Ga

• Installation of broadband network HeadEnd System using Scientific Atlanta/Cisco Proprietary DNCS servers.• Troubleshoot Digital Video Broadcast of all video whether it be, RF, Macro blocking, Encryption, Conditional Access, VOD, PPV, or transmission issues that occur on the DBDS system. • Provisioned SAM, IPG, Channels, Channel maps MPEG sources, VASP entries, and new peripherals of 3rd party vendors. • Troubleshoot and Configure SetTops Boxes with SA/Cisco proprietary OS software/application or 3rd party vendor software/applications.• Built Digital Video Labs for OCAP, Migration, SDV, VOD, Tru2Way, IPTV, and DTACs services for verification before placing on production systems. • Headend Consolidation and Digital Video Migrations • Actively participate in SA/customer conference calls involving the customer, SA engineering, implementing pre-design and redesign, and digital System technical issues• Work with 3rd-party vendors to integrate SA system with other network components such as Billing, VoIP, and Caller ID services. • Configure QAMS, QPSKs, VLANs, Digital Content Managers’ (DCM), and Netcrypts for SDV and IPTV • Configured Sun Servers 450,V880, V890, 445 as backups, system controllers and VOD peripherals on production systems• Analyze RF Requirements and RF power levels. Experience with Coax and ASI connections, network protocol analyzer, packet, and MPEG analyzers test sets, and optical meters• 100% Travel to customer site or corporate office to work on new projects• Performed queries on Informix Database verifying the integrity