Dwayne Howard Email & Phone Number

Denver Tech Center

Englewood, CO

Atlanta, GA

• Using the Cox lab, performed testing on new hardware/software platforms being added to Cox’s Digital Broadband Delivery System (DBDS) for their Go All Digital (National) Project.
• Provisioned, tested, and configured new hardware components that will support Cisco’s uDTA and EC Controllers, attached to Cox’s DBDS.
• Actively participate in a program of continuous improvement of platform documentation
• Made recommendations and assist in implementation of plans that enhance technical operation, compliance with rules and regulations, and to facilitate the deployment of new technology.
• Managed portions of the project (site location) with other teams/members to confirm delivery intervals, validate critical dates and milestones to ensure delivery of services stay on targeted completion dates.
• Tested, upgraded and provisioned ROSAVSM hardware for uDTA services.

Lawrenceville, GA

• Installation of broadband network HeadEnd System using Scientific Atlanta/Cisco Proprietary DNCS servers.
• Troubleshoot Digital Video Broadcast of all video whether it be, RF, Macro blocking, Encryption, Conditional Access, VOD, PPV, or transmission issues that occur on the DBDS system.
• Provisioned SAM, IPG, Channels, Channel maps MPEG sources, VASP entries, and new peripherals of 3rd party vendors.
• Troubleshoot and Configure SetTops Boxes with SA/Cisco proprietary OS software/application or 3rd party vendor software/applications.
• Built Digital Video Labs for OCAP, Migration, SDV, VOD, Tru2Way, IPTV, and DTACs services for verification before placing on production systems.
• Headend Consolidation and Digital Video Migrations