Dwayne Mitchell Email & Phone Number

Atlanta, GA, US

Remote

Greater Atlanta Area

• Analyzes and develops solutions for failures and outages and coordinates the repair efforts of networking equipment.
• Maintains and supports IP infrastructure. Update all systems and databases.
• Processes new activations, disconnects and migrations of customer services.
• Coordinate and perform low to mid-level complexity migrations.-
• Work with customers to resolve issues over layer 2 and 3 devices.
• Configure and support Cisco, Juniper, Alcatel, and other devices on Level 3's global network.

• Evaluates system potential by testing compatibility of new programs with existing programs.
• Places hardware into production by establishing connections; entering necessary commands.
• Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
• Maintains system capability by testing computer components.
• Manage and test connectivity issues surrounding installation, preparation, and rollout of internet and intranet services.

Springfield, VA

• Direct marketing professional, Door to Door.
• Implementing marketing and sales strategies on a local level in assigned territories to engages consumers and assist in relationship development with the brand.
• Contacted consumers about existing products/services and assessed the need for any additional features/upgrades as a port of the consumer feedback loop.
• Actively develop platforms to recruit new clients and account managers.
• Conduct first and second round interviews.
• Trained and taught new hires.

Alexandria, Virginia

• Mobile Technology center configuration.
• Technical instructor.
• Prepare and conduct technical training programs.
• Provide end user training for Students.
• Assist in design of computer-based and multimedia curriculum.

Holy Family Catholic School

• Maintain Computer Lab and Classroom technology centers.
• Manage School’s online teaching programs and classes.
• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
• Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
• Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.

Cisco Certification - Ccna, Routing And Switching

CCNA certification, "Put Georgia to Work Program" grant.

Bachelor Of Science (B.S.), Applied Behavior Analysis

Activities and Societies: Residential Services Monitoring Program or over night campus security.Behavioral Management.