Dale Brown Email & Phone Number

Summerdale, Al

Independent Systems Engineer contracted to multiple WISP to provide engineering design and installation services. Assisted with the development of training manuals and isolation checklist for tier 1 helpdesk. Trained Tier 2 and 3 engineers on problem isolation techniques and the development of NOC monitoring best practices. Worked closely with the sales team and customers to ensure all short and long term technical goals were realized and achieved.Managed and flew all commercial drone operations including, aerial 3d mapping, surveying, inspections, and photography.Consulted with business in multiple industries from Oil & Gas to Agriculture incorporating automation into many aspects of their daily operations. Some systems using industry-standard products and many custom-developed from circuit board to monitoring.

Mobile, Alabama Area

Owner operator of Alabama Clinical Research in Mobile Alabama. Specializing in providing medical research capabilities to the Pharmaceutical industry. Over 3 years ACR worked on multiple contracts providing clinical trials patient and data collection services to various pharmaceutical companies. Areas of research included new narcotic and nonnarcotic pain treatment, gene therapy to generate new blood vessels in diabetics and diabetic foot ulcer trials. Using contract physicians ACR provided all research coordination including nursing, regulatory and operations.

In 2004 as COO, I Initiated and saw to fruition the company start-up by developing and completing the business plan, start-up budget, corporate by-laws, marketing and business S-Corporation filings. Built and presented to potential shareholders the business plan, which was instrumental in securing $750,000 in initial investments. Developed our MSAs (Master Service Agreements) and signed up over 100 physicians, 4 private and 1 university hospital to partner in various type medical research projects.In 2006 I assumed the role of Chief Executive Officer (CEO) of WILMAX Clinical Research, Inc. at the request of the Board of Directors. Currently reorganizing corporation for expansion into 5 different divisions including medical research, bariatric certified weight loss centers, conventional and alternative medicine practices, DME (Durable Medical Equipment) and Home Health.

United States

Reorganize, hire, train, and manage operational engineering and helpdesk teams to architect, deploy, and support critical systems and end user desktops. Develop process, procedures and maintain a high availability of staff to ensure low implementation and meantime to repair while maintaining consistent and stable environment for existing and future platforms. Develop, implement, and maintain an infrastructure capable of meeting critical business and governmental requirements for rapid provisioning of services to internal, external customers and business partners. Provide monitoring capabilities and capacity planning for the enterprise, end to end, though the development and deployment of automated monitoring tools, event/fault identification, cross platform correlation, reporting, isolation and resolution. Provide a stable processing environment for business applications and technical action level management for crisis resolution with internal and external direct and matrix resources.

United States

Assist sales force in developing and maintaining strong business relationships with customers and manage expansion of the services organization for my region. My team was responsible for a 650% growth in revenue, in our region, during our two year project. Provide all technical direction, design, planning, and implementation for various customer solutions. Manage and direct technicians and Senior Engineering staff in completion of assigned task and career progression.

Greater Memphis Area

Systems Engineer Occupation Overview o Provide engineering operations for 3500 Nodes/Users, 3000 servers and infrastructure devices, 400 remote stores with point of service terminals (POS via Hughes Galaxy 4 Satellite network), 1 Data Center o Technical liaison to developers, Sr. Management, and internal customers o Architect and executed corporate office relocation Management Duties and Responsibilities o Develop and oversee multiple projects o Provide leadership, direction and guidance to employees and senior management. o Reorganize and build distributed operational organization

o Assisting in planning and implementation of local and metropolitan area base networks. o Assisting with consolidation of distributed server farm (Reduced operating cost by 50%) o Recommend and evaluate hardware and software purchases to customers

World Wide

o Flying Presidential support missions, interfacing with Secret Service, and state department officials o Managing multi-lingual and cultural virtual operations teams providing aircraft ground operations o Training, mission planning, and scheduling staff of 80 airman in flight operations o Flying in support of various NATO Top Secret missions o Coordinating with various organizations for humanitarian relief missions

Northeast Usa

Member of coalition of Systems Engineers, known as SysOps at the time, who developed and networked together the first public spoke and hub Interconnected computer network around the United States. Using first generation PCs as early as the 286 with 2400 baud modems and software like Frontdoor, C-NET, Dr. DOS, Mustang BBS, Roboboard FX, etc. we created the first free public Internet of linked computers.Consulted with the State of Pennsylvania to create the first E-mail system to link all state offices together utilizing DOS and Frontdoor software platforms.

Education record

Education record