1. Responsible in the day-to-day account functions including2. Account Payable (AP) & Account Receivable (AR).3. Handling duties such as preparing payment vouchers, processing claims & petty cash.4. Generate and send customer invoices.5. Arrange transport/shipment to the customer.6. Perform daily filling of documents.7. Update monthly stock.8. Perform other ad-hoc duties as assigned by the superior.

1. Review content (video, image, text) and conduct content quality control, ensuring the content complies with Content Moderation Guidelines.2. Become and remain knowledgeable about online community standards ∙ Thoroughly check content with quality and accuracy 3. Spearheaded a team of 5 moderators to review an average of 20000 pieces of user-generated content per day.4. Thoroughly reviewed all flagged content to make determinations on whether it violated company guidelines before taking appropriate action.

1. Help and interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. 2. Resolved customers complaints while identifying problems and taking appropriate corrective action, increasing the client retention ratio significantly.3. Edited template to make sure is able to understand especially (in the Indonesian language).4. Organize a new project which is Live-streaming to be able to communicate.5. Solve customer problems and handle around 200-300 feedbacks a day for Indonesian users via in-app feedback (using Zendesk), E-mail, Google Play Store reviews, App Store reviews, LINE, and WhatsApp. 6. Updating template from Chinese - English to Indonesia for following current issues.

1. Product management in relation to prices, stocks, promotion, layout, images, and content related across all E-commerce platforms.2. Respond to customer inquiries on time at Shopee, Facebook, and the Website company. Maintain percentage of response rate of 85% and above on the Shopee platform. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, and following up to ensure resolution.3. Assist with the placement of orders, refunds, or exchanges.4. Update customer inquiries in the provided inquiries sheet and notify the fulfillment team.5. Contact & follow up with courier services to make sure all orders are received by customers on time.

1. Performed machine process operation setup machine prior to processing the product.2. Check machine calibration to ensure the product.3. Do some machine trouble shot for some minor errors encountered.4. Checking documents needed prior to processing and making sure all materials used are in good condition.5. Do quality product inspection process,leadframe, die bond, and wire bond operation.

1. Prepare purchase orders and send copies to suppliers and to departments originating requests.2. Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.3. Respond to customer and supplier inquiries about order status, changes, or cancellations.4. Perform buying duties when necessary.5. Contact suppliers in order to schedule or expedite deliveries and resolve shortages, missed or late deliveries, and other problems.6. Review requisition orders in order to verify accuracy, terminology, and specifications.7. Prepare, maintain, and review purchasing files, reports, and price lists.8. Track the status of requisitions, contracts, and orders.9. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.

1. Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.2. Maintains subsidiary accounts by verifying, allocating, and posting transactions.3. Balances subsidiary accounts by reconciling entries.4. Maintains historical records by filing documents.