Project Manager
Project Manager for a $400M BPA with DHS' USCIS. Provided Records Services Support to include data entry, mail operations, fee collection, file operations and file maintenance, courier services, and clerical suppport for 71 sites. Managed 4 Regional Managers, 25 Site/Assistant Site Managers, 100+ supervisors, 30 Quality Control Inspectors and 1100 staff. Consistantly recieved high scores from COTR and CO's annual performance reviews. Improved quality scores earning the company nearly $2.5M in incentive awards.