* Lead a centralized call center team to match caregivers and clients throughout (9) locations across Louisiana, Arkansas, Mississippi.* Manage a comprehensive scheduling platform to provide service for 210 clients with a PRN staff of 325 caregivers

* Serve the CEO as a highly motivated task master executing a miriad of daily tasks and staying positive and fun in the process

• Compile data for and preparing PowerPoint presentations monthly for VP – Ops to present at executive management team meeting as well as quarterly VP-Ops branch managers meetings.• Plan quarterly event for quarterly branch managers, regional sale managers and executive team (30+ attendees) and oversee travel and logistics for everything involved from start to finish for this 2.5 day event.• Collaborate with Marketing Team to plan biennial Operations Meetings attended by 500+ employees over the course of (4) separate 2-day events.

*Fully supported COO with a wide variety of administrative duties*Negotiated and managed contracts with all service vendors and suppliers resulting in a 25% reduction in operational expenses

• Specialized in partner style dance by teaching group and private classes to the general public in West Coast Swing, Cha-Cha, East Coast Swing, Night-Club 2; created and coached couples personalized “Wedding Dance” choreography.• Taught Ballet Technique classes for Defrances Academy of Dance to children of all ages.

• Handled Accounts Payable/Receivable and expense control procedures including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order/inventory verification, charge-backs, rebates, bi-monthly payroll, and preparation of daily bank deposits

• Offered clerical support for (19) person Industrial Engineering Staff• Maintained Employee Benefits Accounts and served as the point of contact for Sigma employees with regard to employee benefits package, including health insurance, cafeteria plan, simple IRA, long-term disability, life insurance, and employee savings accounts

• Answered (6) incoming lines for office staff of (7) employees• Handled general clerical duties for staff recruiters, account representative and area manager.

• Handled a wide range of clerical duties for Sales Manager and outside sales team.• Served as “Office Manager” for (16) person Sales Department team. Hired, supervised and delegated work to department receptionist/secretary.• Tracked monthly sales of outside sales team. Issued loaner demo phones to potential and existing customers. Issued new equipment inventory. Issued used equipment for new sales or equipment swap.

• Served as Executive Secretary to President and provided clerical support for (2) Vice Presidents including translation of recorded dictation; preparing and submitting government forms for approval; filing all U.S. Customs documentation for entrance/clearance into foreign and domestic ports of call and records of all vessel movement• Coordinated all travel itineraries and general clerical duties for all inside and contract personnel