I am a driven Product Management and Development professional with a passion for identifying and solving complex problems. My telecom industry experience includes leadership roles in product management, product development, IT project management, customer service management and billing management. I have successfully lead teams in managing and developing products and enhancements in all phases of the product lifecycle. My expertise includes market and competitive research, product definition, product strategy, and creation of pricing, promotions and SLAs. I have a strong technical and operational background, with experience on many technology platforms, including Data Center Colocation, Ethernet, Wavelengths, IP SONET and VOIP.With a B.A. in Journalism and Masters in Telecommunications, I am an effective communicator with the ability to convey technical concepts to non-technical audiences, and have authored a variety of documents including sales and marketing materials, business cases, executive presentations, process flows, policies, procedures, training materials, web content, press releases and RFPs. My financial acumen includes development of cost models, investment cases, profitability analysis tools and product pricing.
Listed skills include Telecommunications, Ethernet, Voip, Product Management, and 14 others.