Responsible for overseeing and maintaining all technology systems, including laptops, servers, and software platforms, ensuring seamless operation across all WCEL campuses and remote work environments.Manage Azure AD Tenant configuration, enabling staff to join their agency-provided laptops and utilized AzureADConnect to transition user profiles from hybrid to cloud-only, all without downtime or service interruptions.Provide advanced troubleshooting expertise for technical issues and equipment, coordinating repairs and maintenance through contracted service providers as needed.Managed and organized server and cloud-based filing structures, ensuring data confidentiality and integrity.Designed, developed, and maintained databases while ensuring accurate and up-to-date data updates for effective management and reporting.Maintained HIPAA compliance standards across all technology systems, prioritizing data security and confidentiality.Created data tracking and monitoring tools, providing expertise in data management activities.Performed a seamless migration of 70+ clients from on-premises AD to Azure AD, transitioning from Windows Server 2012, and migrated all file storage to SharePoint for enhanced staff connectivity.Effectively transitioned IT support from external contractors to an in-house team, streamlining IT service delivery and generating annual cost savings.Enhanced preexisting network infrastructure with Ubiquiti equipment, expanding on-site connectivity, and bolstered data security with Azure AD Tenant configurations.Engineered a registration portal for community-event attendees, optimizing user experience and data management. Implemented RESTful API, enabling CRUD operations for record management and deployed on Microsoft Azure.

Database Systems Teaching Assistant: • Help lead instructor reinforce understanding of database systems concepts, including relational database design, SQL, functional dependency, and normal forms for undergraduate computer science students.• Assisted students with navigating the software development life cycle for a comprehensive stock-trading data analysis project by ensuring the detailed documentation of system requirements, development of quality code, and use of effective debugging and testing procedures.• Contributed to a 96.5% pass rate (138/143), helped students in showcasing proficiency in SDLC concepts and database systems principles.Operating Systems Teaching Assistant:• Provided instructional support to undergraduate computer science students via routine office hours to aid in students' understanding of memory management, process scheduling, and file systems.• Contributed to a 100% pass rate (35/35), helped students develop detailed understanding of critical operating systems principles and techniques.Achieved a combined pass rate of 97% (173/178) for both courses over three academic quarters.

• Led a team of cryptologists in performing analysis on emerging technologies and developing software-based solutions for customers throughout the intelligence community.• Worked directly with customers to assess capabilities, identify information needs, and develop proposals for software solutions to satisfy project requirements.• Developed detailed specifications for proposed solutions.• Developed data visualization tools using Python, enabling viewingto non-cryptologists and the distribution of information to community wide audience.• Served as manager for two databases, ensuring proper data flow and identification of protocol stack.• Authored work center personnel documents outlining roles, responsibilities, and qualification standards for team members.• Developed multi-phase curriculum to educate cryptologists on techniques for conducting advanced signals analysis on digital communication networks.