Dylan Edwards Email & Phone Number

PROFESSIONAL EXPERIENCEThe Writing Center; Virginia Commonwealth University; 08/2019 thru 12/2020I served as a writing tutor, assisting students in various disciplines of study. While in this position, I broadened my own thought processes and writing skills in both technical and persuasive writing.• ● I would review papers with students in various stages of completion and discuss revisions.• ● In some instances, students would consult with me about a writing assignment that they had not yet begun and we would brainstorm potential content for their assignment together, discussing the writing and research process.• ● I engaged students in dialogue about their writing, helping them learn the skills to become stronger, more efficient writers, teaching them about grammar and citation rules, and building their overall confidence in their writing abilities.• ● I was expected to complete administrative tasks accurately and in a timely manner• ● I attended weekly staff meetings where strategies of student interaction andfeedback were discussed along with writing styles, disciplines, and processesConnected Solutions Group; Richmond, Virginia 01/2022 to presentI have worked as a One Talk support specialist assisting customers in technical troubleshooting, updating configuration, and training to use the One Talk admin portal to effectively customize the product to suite their needs. I have developed further confidence in communication and customer service skills through phone conversations and email. I now have experience working in tandem with business owners, Verizon representatives, IT specialists and other figures in the telecom and internet technology industry through my role at CSG.EDUCATIONAL EXPERIENCEVirginia Commonwealth University Richmond, Virginia; 2016-2020Bachelor of Arts in Humanities and Sciences English Major● Writing Courses: Advanced Composition, Writing Fiction, Writing Process & Practice ● Literature Courses: Speculative Fiction, U.S. Literature 1700-1945 (Stowe, Alcott, Twain), U.S. Literature 1865-1913, Milton, Late Medieval Literature, African AmericanLiterature: Beginnings Through Harlem Renaissance • ● Linguistics: Introduction, Sociolinguistics and Race• ● Film: Reading Film, History of Motion Picture, History in Film, Science & Film• ● Psychology: Principles, Life Span Developmental• ● Political Science: Public Policy• ● Music, Sociology, Criminal Justice, Public Relations, Speech

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  Virginia Commonwealth University

  English