Dylan Miranda Email & Phone Number

United Arab Emirates

Dubai, Uae

United Arab Emirates

• Working with existing clients like Emirates NBD , DU telecom, Mashreq bank,First Gulf Bank etc. to provide an immersive customer experience platform to our clients by providing them with our distinctive range of quality products and maintaining a good relationship with our existing clients.• Apart from managing existing clients also Acquire new clients.• Monitoring and analysing market trends.• Studying competitors' products and services.• Exploring ways of improving existing products and services, and increasing profitability by listening to our existing clients and pitching in new ideas.• Identifying target markets and developing strategies to communicate with them.• Attending to trade shows, conferences and sales meetings and participating in exhibitions like GITEX , cards and payments.• Creating Proposal for new and existing clients as well negotiating based on the scenario.

• Been a recovery collector of the month.• Verified information of the overdue liabilities of the clients.• Organized daily phone calls or e-mails to clients in order to collect debts before the due dates.• Advised clients on their outstanding accounts that needed to be settled. • Approved negotiation details of the clients. • Organized records and documentations of the clients for future reference.• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.• Maintain security and confidentiality of company and customer information.• Close a specific number of collection accounts each month to meet assigned target.• Negotiating repayment plans• Administrative tasks such as setting up and maintaining customer files and recording payments• Tracing missing debtors.• Well versed with collection Software.