Dylan Price

Dylan Price Email and Phone Number

Customer Service Specialist @ Lightwave
Cannock, GB
Dylan Price's Location
Cannock, England, United Kingdom, United Kingdom
About Dylan Price

I am an ambitious and dedicated professional with a solid foundation in systems and data management, currently serving as a Systems & Data Apprentice at Rochdale Borough Council. Over the past year, I have successfully led the implementation of a behaviour change strategy as part of a Microsoft M365 digital transformation initiative. My experience spans project management, data analysis, and cross-functional collaboration, where I contributed to key initiatives such as the Digital Stars Network. In recognition of my efforts, I was nominated for the PPMA Apprentice of the Year 2023.Prior to this, I gained valuable customer service experience as a Retail Assistant at The Food Warehouse, where I developed strong problem-solving, team collaboration, and sales support skills. I am proficient in a range of digital tools, including Microsoft Office Suite, Google Workspace, and project management platforms such as Asana. I am driven to continue learning and making meaningful contributions to any organization I join, with a focus on excellence and growth.

Dylan Price's Current Company Details
Lightwave

Lightwave

View
Customer Service Specialist
Cannock, GB
Website:
lightwaverf.com
Employees:
39
Dylan Price Work Experience Details
  • Lightwave
    Customer Service Specialist
    Lightwave
    Cannock, Gb
  • Rochdale Borough Council
    Apprentice Business Administration
    Rochdale Borough Council Sep 2023 - Present
    Rochdale, England, United Kingdom
  • Rochdale Borough Council
    Systems & Data Apprentice – Od & Workforce Strategy
    Rochdale Borough Council Sep 2023 - Oct 2024
    · Behaviour Change Implementation: Managed the implementation of a behaviour change strategy within the OD & Workforce Strategy team, facilitating the transition from Skype to the latest Microsoft M365 technology.
  • The Food Warehouse
    Retail Assistant
    The Food Warehouse Feb 2022 - Sep 2023
    · Customer Service Excellence: Provide friendly, efficient, and knowledgeable service to customers, ensuring a positive shopping experience.· Sales Support: Assist customers with product selection, offer recommendations, and upsell when appropriate to meet sales targets.· Product Knowledge: Maintain a thorough understanding of store products, including features, benefits, and pricing, to answer customer inquiries effectively.· Inventory Management: Assist in stock management… Show more · Customer Service Excellence: Provide friendly, efficient, and knowledgeable service to customers, ensuring a positive shopping experience.· Sales Support: Assist customers with product selection, offer recommendations, and upsell when appropriate to meet sales targets.· Product Knowledge: Maintain a thorough understanding of store products, including features, benefits, and pricing, to answer customer inquiries effectively.· Inventory Management: Assist in stock management, including receiving, unpacking, labeling, and organizing merchandise on the sales floor.· Point of Sale (POS) Operations: Efficiently operate the cash register, handle cash and card transactions, and process returns and exchanges following store policies.· Store Presentation: Ensure the store is clean, organized, and visually appealing by following merchandising guidelines and conducting regular floor checks.· Team Collaboration: Work closely with colleagues to maintain a smooth and efficient store operation, including assisting with training new staff members.· Problem Solving: Address customer complaints and resolve issues promptly and professionally, escalating to management when necessary.· Flexibility: Adapt to a dynamic work environment, including varying shifts, and assist in different areas of the store as needed.· Compliance: Adhere to store policies, procedures, and health and safety guidelines at all times. Show less

Dylan Price Education Details

  • Rochdale Training
    Rochdale Training
    Distinction
  • Rochdale Sixth Form College
    Rochdale Sixth Form College
    Bce
  • Hollingworth Academy
    Hollingworth Academy
    Gcse
  • Rochdale Sixth Form
    Rochdale Sixth Form
    Bec

Frequently Asked Questions about Dylan Price

What company does Dylan Price work for?

Dylan Price works for Lightwave

What is Dylan Price's role at the current company?

Dylan Price's current role is Customer Service Specialist.

What schools did Dylan Price attend?

Dylan Price attended Rochdale Training, Rochdale Sixth Form College, Hollingworth Academy, Rochdale Sixth Form.

Who are Dylan Price's colleagues?

Dylan Price's colleagues are Kevin Edwards, Dave Simmons, Tom Elliott, Simon Lane, Saffron Carvell, Joe Peasley, Jack Mitchell.

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