I am an ambitious and dedicated professional with a solid foundation in systems and data management, currently serving as a Systems & Data Apprentice at Rochdale Borough Council. Over the past year, I have successfully led the implementation of a behaviour change strategy as part of a Microsoft M365 digital transformation initiative. My experience spans project management, data analysis, and cross-functional collaboration, where I contributed to key initiatives such as the Digital Stars Network. In recognition of my efforts, I was nominated for the PPMA Apprentice of the Year 2023.Prior to this, I gained valuable customer service experience as a Retail Assistant at The Food Warehouse, where I developed strong problem-solving, team collaboration, and sales support skills. I am proficient in a range of digital tools, including Microsoft Office Suite, Google Workspace, and project management platforms such as Asana. I am driven to continue learning and making meaningful contributions to any organization I join, with a focus on excellence and growth.
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Customer Service SpecialistLightwaveCannock, Gb -
Apprentice Business AdministrationRochdale Borough Council Sep 2023 - PresentRochdale, England, United Kingdom -
Systems & Data Apprentice – Od & Workforce StrategyRochdale Borough Council Sep 2023 - Oct 2024· Behaviour Change Implementation: Managed the implementation of a behaviour change strategy within the OD & Workforce Strategy team, facilitating the transition from Skype to the latest Microsoft M365 technology.
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Retail AssistantThe Food Warehouse Feb 2022 - Sep 2023· Customer Service Excellence: Provide friendly, efficient, and knowledgeable service to customers, ensuring a positive shopping experience.· Sales Support: Assist customers with product selection, offer recommendations, and upsell when appropriate to meet sales targets.· Product Knowledge: Maintain a thorough understanding of store products, including features, benefits, and pricing, to answer customer inquiries effectively.· Inventory Management: Assist in stock management… Show more · Customer Service Excellence: Provide friendly, efficient, and knowledgeable service to customers, ensuring a positive shopping experience.· Sales Support: Assist customers with product selection, offer recommendations, and upsell when appropriate to meet sales targets.· Product Knowledge: Maintain a thorough understanding of store products, including features, benefits, and pricing, to answer customer inquiries effectively.· Inventory Management: Assist in stock management, including receiving, unpacking, labeling, and organizing merchandise on the sales floor.· Point of Sale (POS) Operations: Efficiently operate the cash register, handle cash and card transactions, and process returns and exchanges following store policies.· Store Presentation: Ensure the store is clean, organized, and visually appealing by following merchandising guidelines and conducting regular floor checks.· Team Collaboration: Work closely with colleagues to maintain a smooth and efficient store operation, including assisting with training new staff members.· Problem Solving: Address customer complaints and resolve issues promptly and professionally, escalating to management when necessary.· Flexibility: Adapt to a dynamic work environment, including varying shifts, and assist in different areas of the store as needed.· Compliance: Adhere to store policies, procedures, and health and safety guidelines at all times. Show less
Dylan Price Education Details
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Rochdale TrainingDistinction -
Rochdale Sixth Form CollegeBce -
Hollingworth AcademyGcse -
Rochdale Sixth FormBec
Frequently Asked Questions about Dylan Price
What company does Dylan Price work for?
Dylan Price works for Lightwave
What is Dylan Price's role at the current company?
Dylan Price's current role is Customer Service Specialist.
What schools did Dylan Price attend?
Dylan Price attended Rochdale Training, Rochdale Sixth Form College, Hollingworth Academy, Rochdale Sixth Form.
Who are Dylan Price's colleagues?
Dylan Price's colleagues are Kevin Edwards, Dave Simmons, Tom Elliott, Simon Lane, Saffron Carvell, Joe Peasley, Jack Mitchell.
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Dylan Price
London -
Dylan Price
Oxford Lecturer, Cambridge Graduate. Phd From Oxford University.London Area, United Kingdom -
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