Driving sales up by over Twenty PercentCultivate a work environment of 14+ valued team membersDevelops training procedures for staff members on every levelManage ~$800,000 of sales incomeEstablish maintenance SchedulesCoordinate maintenance procedures on a daily basisManages critical inventory and orderingBuild and maintain meaningful relationships with clienteleHandle customer interactions on siteTrack email correspondence continuously for customer satisfactionResolved customer dissatisfactions through the use of active listening

• Direct intern to CFO• Data entry – CRM, Excel• Miscellaneous jobs as needed\

• Responsible for 150+ client accounts• Trained and coached new employees• Managed customer relations with a specialty in targeting solutions for client satisfaction• Upsold add-on services and equipment upgrades• Met all deadlines and quotas

• Calculated max load size and distance for structural integrity• Entrusted with equipment valued at $7,800,000• Maintained and fixed equipment• Installed and updated crane software• Executed critical lifts

• Committed extra time to advance from assistant to the main operator• Identified prime focal points and adjusted for lift accordingly• Setup and performed all safety checks• Grounded crane equipment

• Maximized sales and distribution for products• Organized logistics and executed route administrative procedures• Performed calculations to balance cash/checks accurately • Worked independently solving standard situations