Manage accounts of strategic national accounts; eCommerce retailers, repair shops, brick and mortar stores. Working with leadership team to strategically improve business relationships with accounts.

Sales associate/account manager and customer service representative, handling daily inbound calls and emails, while also servicing established accounts. Duties included customer service, outbound calls, lead qualification, new account setup, retail inside sales.

Shipping Associate for industry-renowned musical instrument parts retailer. Basic duties included fulfilling incoming orders, packing, and shipping all orders according to company quality standards. Extensive utilization of inventory control software and shipping software. Additional duties included assembly and packaging of raw inventory, processing returns, assisting sales team in managing scheduled orders, managing inventory.

Operations and warehouse associates are responsible for shipping and receiving of inventory, processing customer orders, assisting loss prevention, and managing daily store operations.

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.• Promoting the Regal Crown Club program• Operating, preparing and cleaning of all concession related equipment• Up selling/Suggestive selling• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy• Perform in-auditorium concession auxiliary sales as directed by management• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium• Monitoring the cleanliness and operation of theatre vending equipment

Ability to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.Demonstrate consistent and effective sales techniques by meeting expectations for loyalty card sales, suggestive selling, upselling, merchandising, and sampling.Complete transactions by greeting each guest, identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions, and thanking guests.Assist with other Crew functions and perform other duties as directed.