As a proactive and results-driven professional with extensive experience in the public sector, I am passionate about driving impactful change through consulting. My background has equipped me with a unique blend of analytical and problem-solving skills, allowing me to identify opportunities for operational improvement and implement strategic solutions within government and private sector operations.I thrive in dynamic environments, leveraging data analysis and cross-functional collaboration to enhance efficiency and effectiveness in service delivery. My leadership experience has further developed my ability to guide teams through complex challenges, developing a culture of innovation and excellence.With a commitment to delivering value and a keen understanding of stakeholder needs, I aim to contribute to strategic initiatives that drive sustainable growth and enhance outcomes. I am eager to apply my expertise and passion for consulting to help organizations navigate the complexities of today’s business landscape.
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Revenue SpecialistFl Department Of Revenue Apr 2022 - Aug 2024Gainesville, Florida, United StatesMaintained individual case files in a team of 10. Prepared administrative reports and assembled public notice files for both management and closure.Reviewed internal enforcement measures, ensuring fiscal compliance with State legislation; managed programs collecting $800k a month in payments for the region.Collected data for court hearings for audits in both child support and tax revenue, reviewing 200+ case files and coordinating with 3 other teams within the Department of Revenue.Utilized multiple confidential state programs, including DAVID, CCIS, and FCIC, to compile and analyze case data while ensuring strict adherence to confidentiality protocols to work with 250 individual cases per week. -
Information Systems SpecialistState Of Florida Jul 2019 - Mar 2022Implemented targeted solutions that improved system uptime by 80%, streamlined workflow processes, and maintained seamless functionality in support of court operations and objectives across all six counties in the circuit.Introduced process for efficient handling of complaints reducing response time by over 30%; partnered with Purchasing Department and Dispatch Teams to resolve customer issues for equipment from various manufacturers.Collaborated with cross-functional teams, to develop presentation and document technical requirements for the deployment of new state managed system ensuring clear communication across all levels and reducing misunderstandings by 30%.Led the training initiatives for a staff of 100+ in development of strategies to modernize the IT infrastructure of the court system, instructing users on implementation. -
Digital Court ReporterState Of Florida Apr 2017 - Jul 2019Drafted and submitted 250+ official transcripts of court proceedings in adherence to Florida laws.Compiled and duplicated transcripts for entry into official court records, increasing retention of court documents for the ongoing record preservation project; increased document retention by 20%.Sustained records storage stability post-resolution, contributing to a 15% reduction in recurring technical disruptions and enhancing overall system performance.
Dylan Johnston Education Details
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Master Of Business Administration - Mba -
Sociology
Frequently Asked Questions about Dylan Johnston
What is Dylan Johnston's role at the current company?
Dylan Johnston's current role is Consulting Aspirant | Public Sector Operations Specialist | UF MBA Candidate.
What schools did Dylan Johnston attend?
Dylan Johnston attended University Of Florida - Warrington College Of Business, University Of Florida.
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Dylan Johnston
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Dylan Johnston
Licensed Veterinarian In California. Western University Of Health Sciences, College Of Veterinary Medicine Graduate As Of May 2024. Cat Dad To Flynn The Norweigian Forest Cat.Pomona, Ca -
Dylan Johnston
Sustainability Consultant | Manager | Impact Mba | Ghg Management | Certified Supply Chain Analyst | Leadership | FacilitationFort Collins, Co2colostate.edu, kcoe.com
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